Rooms, Workspaces, and all Docusign add-ins available on Microsoft AppSource are currently unavailable due to an Azure outage (DIRCA-3689)
Affected: DEMOPRODEast US 2
DocuSign Outage History
DocuSign is up right nowDocuSign had 79 outages in the last 2 years totaling 6h 3m of downtime — averaging 3.2 incidents per month.
There were 79 DocuSign outages since October 21, 2025 totaling 6h 3m of downtime. Each is summarised below — incident details, duration, and resolution information.
NA21 CLM: Some customers may experience high latency and/or failures related to core features which include browsing folders, previewing documents, uploading or downloading documents, generating documents or executing workflows
Affected: NA21
Timeline · 2 updates
- investigating Oct 23, 2025, 11:01 PM UTC
We are currently investigating this issue.
- resolved Oct 23, 2025, 11:20 PM UTC
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced latency from 2025-10-23 10:36 PM UTC to 2025-10-23 11:00 PM UTC.
Some users may experience intermittent signing and rest api timeouts in eSign Demo (DIRCA-3651)
Affected: DEMO
Timeline · 3 updates
- investigating Oct 22, 2025, 11:55 PM UTC
We are currently investigating this issue.
- investigating Oct 23, 2025, 12:26 AM UTC
We are continuing to investigate this issue.
- resolved Oct 23, 2025, 12:35 AM UTC
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Some users may have not been able to log in to eSign Demo from 2025-10-22 17:22 PM UTC until 2025-10-23 00:34 AM UTC.
Some eSign Demo customers may experience high latency related to core features which includes sending and signing documents (DIRCA-3634)
Affected: DEMO
Timeline · 3 updates
- investigating Oct 21, 2025, 01:26 AM UTC
We are currently investigating this issue.
- identified Oct 21, 2025, 01:27 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 21, 2025, 01:40 AM UTC
The incident has been resolved. eSign Demo customers should no longer be experiencing latency related to core features. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced latency from 2025-10-21 12:34 AM UTC until 2025-10-21 1:33 AM UTC.