Best for most things. Typical reply: same day.
Missing provider?
Send the vendor's status page URL. Most are added within an hour; bespoke pages can take a few days.
Incident affecting alerts?
Put URGENT in the subject line and we'll prioritize.
Follow our own status at pingoru.io/status.
Or write us a note
Sent straight to our support inbox. We reply by email within 48 hours (business days only).