DocuSign incident

Users may experience slowness and failures during content uploads and downloads (Incident 4352)

Minor Resolved View vendor source →

DocuSign experienced a minor incident on February 16, 2026 affecting CLM (EU21), lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2026, 09:26 PM UTC
Resolved
Feb 16, 2026, 10:19 PM UTC
Duration
52m
Detected by Pingoru
Feb 16, 2026, 09:26 PM UTC

Affected components

CLM (EU21)

Update timeline

  1. investigating Feb 16, 2026, 09:26 PM UTC

    We are currently investigating this issue.

  2. identified Feb 16, 2026, 09:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 16, 2026, 10:19 PM UTC

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced errors from 2026-02-16 07:52 PM UTC until 2026-02-16 10:31 PM UTC.