DocuSign incident
Users may experience slowness and failures during content uploads and downloads (Incident 4352)
DocuSign experienced a minor incident on February 16, 2026 affecting EU21, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
EU21
Update timeline
- investigating Feb 16, 2026, 09:26 PM UTC
We are currently investigating this issue.
- identified Feb 16, 2026, 09:50 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 16, 2026, 10:19 PM UTC
This incident has been resolved.