DocuSign incident

AU Site Outage (Incident 4840)

Major Resolved View vendor source →

DocuSign experienced a major incident on May 8, 2026 affecting eSignature (AU), lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 02:09 AM UTC
Resolved
May 08, 2026, 03:24 AM UTC
Duration
1h 15m
Detected by Pingoru
May 08, 2026, 02:09 AM UTC

Affected components

eSignature (AU)

Update timeline

  1. investigating May 08, 2026, 02:09 AM UTC

    We are currently investigating this issue.

  2. investigating May 08, 2026, 02:35 AM UTC

    We are continuing to investigate this issue.

  3. monitoring May 08, 2026, 03:03 AM UTC

    We have implemented a mitigation and are monitoring the results.

  4. resolved May 08, 2026, 03:24 AM UTC

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced errors from 2026-05-08 01:45 AM UTC until 03:09 AM UTC