DocuSign incident

Customers may experience latency when sending and signing (Incident 4392)

Minor Resolved View vendor source →

DocuSign experienced a minor incident on February 24, 2026 affecting eSignature (DEMO), lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 10:04 AM UTC
Resolved
Feb 24, 2026, 11:59 AM UTC
Duration
1h 54m
Detected by Pingoru
Feb 24, 2026, 10:04 AM UTC

Affected components

eSignature (DEMO)

Update timeline

  1. investigating Feb 24, 2026, 10:04 AM UTC

    We are currently investigating the issue.

  2. resolved Feb 24, 2026, 11:59 AM UTC

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced issues from 2026-02-24 09:25 AM UTC until 2026-02-24 11:33 AM UTC.