DocuSign incident

Intermittent Errors in UAT (Incident 4682)

Minor Resolved View vendor source →

DocuSign experienced a minor incident on April 11, 2026 affecting UAT NA11, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2026, 03:54 AM UTC
Resolved
Apr 11, 2026, 04:50 AM UTC
Duration
55m
Detected by Pingoru
Apr 11, 2026, 03:54 AM UTC

Affected components

UAT NA11

Update timeline

  1. investigating Apr 11, 2026, 03:54 AM UTC

    Customers may experience intermittent errors, jobs not completing, and the inability to login to UAT.

  2. investigating Apr 11, 2026, 04:19 AM UTC

    We are continuing to investigate this issue.

  3. identified Apr 11, 2026, 04:41 AM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Apr 11, 2026, 04:50 AM UTC

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced intermittent errors, jobs not completing, and the inability to login to UAT from 2026-04-11 01:32 AM UTC April 11 until 2026-04-11 04:53 AM UTC.