DocuSign incident

CLM Prod NA11 Customers are experiencing issues accessing their accounts and performing actions (Incident 4348)

Minor Resolved View vendor source →
Started
Feb 15, 2026, 08:50 PM UTC
Resolved
Feb 15, 2026, 09:56 PM UTC
Duration
1h 6m
Detected by Pingoru
Feb 15, 2026, 08:50 PM UTC

Affected components

NA11

Update timeline

  1. investigating Feb 15, 2026, 08:50 PM UTC

    We are currently investigating this issue.

  2. identified Feb 15, 2026, 09:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 15, 2026, 09:56 PM UTC

    This incident has been resolved. Some customers may have experienced errors or delays with login, browsing, generating, or previewing documents from 2026-02-15 07:47 PM UTC until 2026-02-15 09:57 PM UTC.

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