DocuSign incident

CLM Prod NA11 Customers are experiencing issues accessing their accounts and performing actions (Incident 4348)

Minor Resolved View vendor source →

DocuSign experienced a minor incident on February 15, 2026 affecting CLM (NA11), lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2026, 08:50 PM UTC
Resolved
Feb 15, 2026, 09:56 PM UTC
Duration
1h 5m
Detected by Pingoru
Feb 15, 2026, 08:50 PM UTC

Affected components

CLM (NA11)

Update timeline

  1. investigating Feb 15, 2026, 08:50 PM UTC

    We are currently investigating this issue.

  2. identified Feb 15, 2026, 09:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 15, 2026, 09:56 PM UTC

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Some customers may have experienced errors or delays with login, browsing, generating, or previewing documents from 2026-02-15 07:47 PM UTC until 2026-02-15 09:57 PM UTC.