SaaS monitoring for the tools you actually use
Microsoft 365, Google Workspace, Slack, Zoom, Salesforce, Notion, Intercom — the stack your team runs on daily. Pingoru watches every one of their status pages and pings you within five minutes when something breaks.
5 monitors free forever · No credit card
A SaaS-focused monitors list: productivity (Microsoft 365, Google Workspace, Notion), collaboration (Slack, Zoom), and CRM (Salesforce). When Zoom has audio issues, your team knows before the standup starts.
What SaaS monitoring actually means
Modern teams don't run their work on their own infrastructure — they run it on other people's SaaS. The average small company depends on 30-50 distinct cloud tools to get through a day. When any of them has an outage — Gmail can't deliver, Slack can't send messages, Salesforce times out — the whole company slows or stops.
SaaS monitoring is watching those external services for incidents before they hit your team. Not pinging your own servers (that's uptime monitoring); not instrumenting your own code (that's APM). Just keeping a finger on the pulse of every third-party SaaS your team couldn't live without.
SaaS tools Pingoru already tracks
Amazon Web ServicesPlus Microsoft 365, Google Workspace, Salesforce, HubSpot, Intercom, Zendesk, Freshdesk, Linear, Notion, Figma, Airtable, Mailchimp, Shopify, Dropbox, Adobe Creative Cloud, and thousands more in the full directory.
IT-friendly alerts
Route critical SaaS outages to your IT help-desk channel, minor issues to a low-priority one. Your help desk gets ahead of the "is Outlook down?" tickets.
Per-service scoping
Monitor just Gmail, not all of Google Workspace. Just Slack Huddles, not every Slack surface. Every SaaS monitor filters down to the components you actually use.
Shareable provider pages
Every SaaS we track has a public status summary page on pingoru.io. When a tool is down, drop the link in your team chat instead of screenshotting the vendor's status page.
Maintenance heads-up
SaaS vendors do scheduled maintenance constantly — BLIK payments on Stripe, Russia SMS carriers on Twilio, storage migrations on Slack. The maintenance calendar gives you advance warning, tagged by vendor.
One signal, whole SaaS stack
30-50 SaaS tools = 30-50 status pages. Nobody's checking that many manually. Add them as monitors and you've got one feed covering the whole surface area.
Severity you can route on
A 2-minute hiccup on Slack Huddles shouldn't page the on-call. A 2-hour Salesforce outage during a launch day should. Per-monitor severity filters make both policies possible.
Who uses SaaS monitoring?
- IT ops — so "is Outlook down?" tickets get answered before they're filed.
- Customer success — so outages on the SaaS tools customers integrate with (Stripe, Segment, Zapier) are known internally before the customer asks.
- Sales ops — so Salesforce / HubSpot incidents during a forecast close don't surface 30 minutes into a call.
- People ops — so the "why isn't Zoom working" Slack thread has an actual answer the minute the issue starts.
- Engineering teams with SaaS-heavy dev stacks — so GitHub Actions / npm / Linear / Figma outages are the first thing on the standup agenda, not the last.
Frequently asked
What's the difference between SaaS monitoring and APM / uptime monitoring?
APM tools (Datadog, New Relic) instrument your own code. Uptime tools (Pingdom, UptimeRobot) ping your own endpoints. SaaS monitoring watches the external SaaS tools your business runs on — Slack, Microsoft 365, Salesforce, Zoom — so you know when one of them is the reason your team can't work, not a problem with your code.
Which SaaS tools can I monitor?
All 6,116+ services we track, which spans: collaboration (Slack, Teams, Discord), productivity (Microsoft 365, Google Workspace, Notion, Figma, Linear), CRM and sales (Salesforce, HubSpot, Intercom), support (Zendesk, Freshdesk, Help Scout), video (Zoom, Loom), and the long tail of industry-specific SaaS. Request any we don't have via the 'Request a provider' form.
Can I monitor SaaS tools my customers use, not just our internal ones?
Yes — monitors are just vendors you care about; Pingoru doesn't know or care who's using them. Customer success teams often watch the SaaS their customers integrate with (Stripe, HubSpot, Segment, Zapier) so they can get ahead of 'why isn't my webhook firing' tickets.
What happens when a SaaS tool we watch goes down?
Within ~3 minutes of the vendor posting an incident on their public status page, Pingoru fires an alert to the channel you configured (email, Slack, Discord, Microsoft Teams, or signed webhook). The alert includes severity, affected components (e.g. 'Slack Huddles only'), and a link to the full timeline.
Is there a free plan for teams with a small SaaS footprint?
Yes — 5 monitors free forever, email + webhook alerts, 30-day incident history. Enough for most small teams to cover their primary SaaS dependencies (email, chat, docs, meetings, CRM) without paying a cent.
Related: cloud status monitoring (infra-vendor framing), status page monitoring (the tool mechanic), root cause analysis (using SaaS status during an incident), status page aggregator (the product category).
Every SaaS your team depends on, one dashboard.
Free forever for 5 monitors. $15/mo for 50 + team features. No credit card.
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