DocuSign incident

Users may experience delays or failures when attempting to upload documents via the MuleSoft API (incident 4455)

Minor Resolved View vendor source →

DocuSign experienced a minor incident on March 6, 2026 affecting NA11 and NA21 and 1 more component, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2026, 05:37 PM UTC
Resolved
Mar 06, 2026, 06:57 PM UTC
Duration
1h 20m
Detected by Pingoru
Mar 06, 2026, 05:37 PM UTC

Affected components

NA11NA21EU11EU21

Update timeline

  1. identified Mar 06, 2026, 05:37 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Mar 06, 2026, 06:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 06, 2026, 07:07 PM UTC

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.