DocuSign incident

Users may encounter errors that will prevent document uploading or envelope creation (Incident 4860)

Minor Resolved View vendor source →

DocuSign experienced a minor incident on May 11, 2026 affecting NA2 and NA4, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 11:14 PM UTC
Resolved
May 12, 2026, 12:01 AM UTC
Duration
47m
Detected by Pingoru
May 11, 2026, 11:14 PM UTC

Affected components

NA2NA4

Update timeline

  1. identified May 11, 2026, 11:14 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved May 12, 2026, 12:01 AM UTC

    This incident has been resolved.