Neon One experienced a minor incident on August 28, 2025, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 28, 2025, 03:08 PM UTC
Some Clients are reporting intermittent issues logging in via Google Chrome. At the moment, login access appears to be working as expected on other browsers. We are investigating this issue and will update the status as we learn more.
- monitoring Aug 28, 2025, 03:39 PM UTC
A fix has been implemented and login access issues are resolved. We are monitoring the issue to ensure it doesn't reoccur.
- resolved Aug 28, 2025, 04:25 PM UTC
This issue has been resolved.