Neon One incident
Neon CRM: Login and loading issues for customers with an SSL certificate (custom domain)
Major Vendor's status page →
Resolved after 8 hours, on June 13, 2026.
Neon CRM was unable to load correctly or complete login from apx. 5:00am-1:00pm CST on June 13, 2026, for some customers with an SSL certificate (custom domain) applied to their systems. This issue has been resolved and the change creating this error was rolled back.
Update timeline
- resolved Jun 13, 2026, 06:45 PM UTC
Neon CRM was unable to load correctly or complete login from apx. 5:00am-1:00pm CST on June 13, 2026, for some customers with an SSL certificate (custom domain) applied to their systems. This issue has been resolved and the change creating this error was rolled back.
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