Is Neon One down?
Last checked 3m agoNo incidents right now.
Neon One is operational right now. Last checked 3m ago; the most recent incident resolved 1h ago.
Real-time Neon One status, recent outages, and incident history — pulled directly from Neon One's official status page at https://status.neonone.com every 5 minutes. Pingoru tracks 4 Neon One services and has captured 15 incidents in the last 90 days (95.97% uptime). Get email, Slack, Discord, or webhook alerts the moment Neon One reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Neon CRM
Timeline · 2 updates
- investigating · Sep 16, 2026, 10:49 PM UTC
We are currently investigating reports of intermittent Neon CRM slowdowns or error messages in the admin interface.
- resolved · Sep 17, 2026, 03:21 PM UTC
This incident has been resolved as of apx. 6:30pm CST on 9/16. We identified the root cause of the Neon CRM slowdown and applied a fix. Performance has returned to normal speeds, but we are monitoring to ensure reliability.
Latest: This incident has been resolved as of apx. 6:30pm CST on 9/16. We identified the root cause of the Neon CRM slowdown and applied a fix. Performance has returned to normal speeds, b…
-
- Neon CRM
Timeline · 3 updates
- identified · Sep 15, 2026, 09:57 PM UTC
We have identified an issue in the Neon CRM email campaign system that has slowed down its ability to send emails. This has resulted in email campaigns sending much slower than normal. We have identified the root cause of the issue and are working towards its resolution.
- monitoring · Sep 15, 2026, 11:22 PM UTC
We have implemented a fix for the problem. We estimate all emails that had been delayed will be sent in the next 30 minutes (by 7:00pm CDT).
- resolved · Sep 16, 2026, 02:56 AM UTC
All delayed emails have been sent.
Latest: All delayed emails have been sent.
-
- Neon PayNeon CRM
Timeline · 1 update
- investigating · Sep 14, 2026, 07:29 PM UTC
Vanguard Charitable will be temporarily unavailable through Chariot DAFpay starting August 31, 2026 while Chariot completes planned maintenance related to the Vanguard Charitable integration. During this time, donors will not be able to make grants from Vanguard Charitable accounts through DAFpay. All other DAFpay providers will remain available. A follow-up update will be shared once service for Vanguard Charitable has been restored.
Latest: Vanguard Charitable will be temporarily unavailable through Chariot DAFpay starting August 31, 2026 while Chariot completes planned maintenance related to the Vanguard Charitable i…
-
- Arts People
Timeline · 2 updates
- investigating · Jul 07, 2026, 08:25 PM UTC
We've identified an intermittent issue causing some pages to load slowly, in some cases up to 30 seconds. Our team is actively investigating the root cause, and we'll share updates as soon as they're available. Thank you for your patience in the meantime.
- resolved · Jul 07, 2026, 09:25 PM UTC
We are monitoring the situation closely to ensure the issue does not recur. If you are still experiencing issues please reach out to Arts People support for assistance. Thank you again for your patience.
Latest: We are monitoring the situation closely to ensure the issue does not recur. If you are still experiencing issues please reach out to Arts People support for assistance. Thank you a…
-
- Neon PayNeon CRMArts PeopleNeon Websites
Timeline · 5 updates
- investigating · Jun 23, 2026, 06:30 PM UTC
We are currently investigating an issue where Neon Portal is loading slowly or timing out for many users. We are typically seeing logins resolve after a delay, but you may experience delayed login times to Neon One apps.
- monitoring · Jun 23, 2026, 06:43 PM UTC
We experienced a temporary issue with logins that should now be resolved. Trying to login again should allow you to access the system as normal. We will continue to monitor the situation in the interim and we appreciate your patience while we resolved this issue.
- monitoring · Jun 23, 2026, 08:07 PM UTC
We are experiencing additional issues with users being able to login to the system. Users may experience intermittent delays when attempting to access Neon apps. The team is actively working on a resolution and will update here with more information as we work to resolve the issue.
- monitoring · Jun 23, 2026, 08:42 PM UTC
We identified the issue and all systems are currently operating as expected. Admin users should no longer be experiencing delays when logging in. We will continue to monitor the situation, thank you for patience while we worked to resolve this issue.
- resolved · Jun 24, 2026, 01:59 PM UTC
This incident has been marked as resolved following extended monitoring of the solution put in place.
Latest: This incident has been marked as resolved following extended monitoring of the solution put in place.
-
- Neon CRM Intermittent slowdown ResolvedStarted Sep 16, 2026, 10:49 PM UTC · Resolved Sep 17, 2026, 03:21 PM UTC · 16h 32m
- Disruption to Neon CRM Email Service ResolvedStarted Sep 15, 2026, 09:57 PM UTC · Resolved Sep 15, 2026, 11:45 PM UTC · 1h 47m
- Started Sep 14, 2026, 07:29 PM UTC · Resolved Sep 14, 2026, 07:40 PM UTC · 10m
- Arts People system slow down ResolvedStarted Jul 07, 2026, 08:25 PM UTC · Resolved Jul 07, 2026, 09:25 PM UTC · 1h
- Neon One Portal slow loading times ResolvedStarted Jun 23, 2026, 06:30 PM UTC · Resolved Jun 24, 2026, 01:59 PM UTC · 19h 28m