Is Neon One down?

Last checked just now
Current status
Neon One is up

No active incidents. All 4 components operational.

Neon One is operational right now. Last checked just now; the most recent incident resolved 6h ago.

Real-time Neon One status, recent outages, and incident history: pulled directly from Neon One's official status page at status.neonone.com every 5 minutes. Pingoru tracks 4 Neon One services and has captured 4 incidents in the last 90 days (99.76% uptime). Get email, Slack, Discord, or webhook alerts the moment Neon One reports a new incident, free for 3 monitors, no credit card.

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Neon One uptime 99.76% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 22m
    Started Oct 08, 2026, 10:23 PM UTC · Resolved Oct 08, 2026, 10:46 PM UTC
    Neon PayNeon CRM
    Timeline · 2 updates
    • identified · Oct 08, 2026, 10:23 PM UTC

      We're aware that credit card payments for NextGen Events registrations are currently failing with a "Credit Card Processing Unavailable" error. Our team has identified the cause and is actively deploying a fix. We'll update this page as soon as the issue is resolved. We apologize for the inconvenience.

    • resolved · Oct 08, 2026, 10:46 PM UTC

      Credit card processing for NextGen Events has been restored. We've confirmed the issue is fixed and payments are processing normally. Thank you for your patience.

    Latest: Credit card processing for NextGen Events has been restored. We've confirmed the issue is fixed and payments are processing normally. Thank you for your patience.

  2. Resolved 16h 32m
    Started Sep 16, 2026, 10:49 PM UTC · Resolved Sep 17, 2026, 03:21 PM UTC
    Neon CRM
    Timeline · 2 updates
    • investigating · Sep 16, 2026, 10:49 PM UTC

      We are currently investigating reports of intermittent Neon CRM slowdowns or error messages in the admin interface.

    • resolved · Sep 17, 2026, 03:21 PM UTC

      This incident has been resolved as of apx. 6:30pm CST on 9/16. We identified the root cause of the Neon CRM slowdown and applied a fix. Performance has returned to normal speeds, but we are monitoring to ensure reliability.

    Latest: This incident has been resolved as of apx. 6:30pm CST on 9/16. We identified the root cause of the Neon CRM slowdown and applied a fix. Performance has returned to normal speeds, b…

  3. Resolved 1h 47m
    Started Sep 15, 2026, 09:57 PM UTC · Resolved Sep 15, 2026, 11:45 PM UTC
    Neon CRM
    Timeline · 3 updates
    • identified · Sep 15, 2026, 09:57 PM UTC

      We have identified an issue in the Neon CRM email campaign system that has slowed down its ability to send emails. This has resulted in email campaigns sending much slower than normal. We have identified the root cause of the issue and are working towards its resolution.

    • monitoring · Sep 15, 2026, 11:22 PM UTC

      We have implemented a fix for the problem. We estimate all emails that had been delayed will be sent in the next 30 minutes (by 7:00pm CDT).

    • resolved · Sep 15, 2026, 11:45 PM UTC

      All delayed emails have been sent.

    Latest: All delayed emails have been sent.

  4. Resolved 10m
    Started Sep 14, 2026, 07:29 PM UTC · Resolved Sep 14, 2026, 07:40 PM UTC
    Neon PayNeon CRM
    Timeline · 1 update
    • investigating · Sep 14, 2026, 07:29 PM UTC

      Vanguard Charitable will be temporarily unavailable through Chariot DAFpay starting August 31, 2026 while Chariot completes planned maintenance related to the Vanguard Charitable integration. During this time, donors will not be able to make grants from Vanguard Charitable accounts through DAFpay. All other DAFpay providers will remain available. A follow-up update will be shared once service for Vanguard Charitable has been restored.

    Latest: Vanguard Charitable will be temporarily unavailable through Chariot DAFpay starting August 31, 2026 while Chariot completes planned maintenance related to the Vanguard Charitable i…

Incident record

Since April 2026 · Statuspage by Atlassian · 4 components checked every 5 minutes
51incidents recorded
26last 12 months
4last 90 days
5 daystypical duration, 12 months

The longest incident in the last year, Venmo button not appearing in browsers other than Safari on iOS devices on March 6, 2026, ran for 97 days. 29 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Neon CRM16
  • Arts People10
  • Neon Pay9
  • Neon Websites5

Latest incidents

  • NextGen Events – Credit Card Processing Unavailable October 8, 2026 · 22 minutes · degraded service

    We're aware that credit card payments for NextGen Events registrations are currently failing with a "Credit Card Processing Unavailable" error. Our team has…

  • Neon CRM Intermittent slowdown September 16, 2026 · 17 hours · degraded service

    We are currently investigating reports of intermittent Neon CRM slowdowns or error messages in the admin interface.

  • Disruption to Neon CRM Email Service September 15, 2026 · 107 minutes · major outage

    We have identified an issue in the Neon CRM email campaign system that has slowed down its ability to send emails. This has resulted in email campaigns sending…

Outage history

Past 90 days · 4 incidents View full outage history →