Is Neon One down?
Last checked just nowNo active incidents. All 4 components operational.
Neon One is operational right now. Last checked just now; the most recent incident resolved 6h ago.
Real-time Neon One status, recent outages, and incident history: pulled directly from Neon One's official status page at status.neonone.com every 5 minutes. Pingoru tracks 4 Neon One services and has captured 4 incidents in the last 90 days (99.76% uptime). Get email, Slack, Discord, or webhook alerts the moment Neon One reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Neon PayNeon CRM
Timeline · 2 updates
- identified · Oct 08, 2026, 10:23 PM UTC
We're aware that credit card payments for NextGen Events registrations are currently failing with a "Credit Card Processing Unavailable" error. Our team has identified the cause and is actively deploying a fix. We'll update this page as soon as the issue is resolved. We apologize for the inconvenience.
- resolved · Oct 08, 2026, 10:46 PM UTC
Credit card processing for NextGen Events has been restored. We've confirmed the issue is fixed and payments are processing normally. Thank you for your patience.
Latest: Credit card processing for NextGen Events has been restored. We've confirmed the issue is fixed and payments are processing normally. Thank you for your patience.
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- Neon CRM
Timeline · 2 updates
- investigating · Sep 16, 2026, 10:49 PM UTC
We are currently investigating reports of intermittent Neon CRM slowdowns or error messages in the admin interface.
- resolved · Sep 17, 2026, 03:21 PM UTC
This incident has been resolved as of apx. 6:30pm CST on 9/16. We identified the root cause of the Neon CRM slowdown and applied a fix. Performance has returned to normal speeds, but we are monitoring to ensure reliability.
Latest: This incident has been resolved as of apx. 6:30pm CST on 9/16. We identified the root cause of the Neon CRM slowdown and applied a fix. Performance has returned to normal speeds, b…
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- Neon CRM
Timeline · 3 updates
- identified · Sep 15, 2026, 09:57 PM UTC
We have identified an issue in the Neon CRM email campaign system that has slowed down its ability to send emails. This has resulted in email campaigns sending much slower than normal. We have identified the root cause of the issue and are working towards its resolution.
- monitoring · Sep 15, 2026, 11:22 PM UTC
We have implemented a fix for the problem. We estimate all emails that had been delayed will be sent in the next 30 minutes (by 7:00pm CDT).
- resolved · Sep 15, 2026, 11:45 PM UTC
All delayed emails have been sent.
Latest: All delayed emails have been sent.
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- Neon PayNeon CRM
Timeline · 1 update
- investigating · Sep 14, 2026, 07:29 PM UTC
Vanguard Charitable will be temporarily unavailable through Chariot DAFpay starting August 31, 2026 while Chariot completes planned maintenance related to the Vanguard Charitable integration. During this time, donors will not be able to make grants from Vanguard Charitable accounts through DAFpay. All other DAFpay providers will remain available. A follow-up update will be shared once service for Vanguard Charitable has been restored.
Latest: Vanguard Charitable will be temporarily unavailable through Chariot DAFpay starting August 31, 2026 while Chariot completes planned maintenance related to the Vanguard Charitable i…
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Incident record
Since April 2026 · Statuspage by Atlassian · 4 components checked every 5 minutesThe longest incident in the last year, Venmo button not appearing in browsers other than Safari on iOS devices on March 6, 2026, ran for 97 days. 29 maintenance windows announced in the same period.
Most affected components, last 12 months
- Neon CRM16
- Arts People10
- Neon Pay9
- Neon Websites5
Latest incidents
- NextGen Events – Credit Card Processing Unavailable
We're aware that credit card payments for NextGen Events registrations are currently failing with a "Credit Card Processing Unavailable" error. Our team has…
- Neon CRM Intermittent slowdown
We are currently investigating reports of intermittent Neon CRM slowdowns or error messages in the admin interface.
- Disruption to Neon CRM Email Service
We have identified an issue in the Neon CRM email campaign system that has slowed down its ability to send emails. This has resulted in email campaigns sending…
- Started Oct 08, 2026, 10:23 PM UTC · Resolved Oct 08, 2026, 10:46 PM UTC · 22m
- Neon CRM Intermittent slowdown ResolvedStarted Sep 16, 2026, 10:49 PM UTC · Resolved Sep 17, 2026, 03:21 PM UTC · 16h 32m
- Disruption to Neon CRM Email Service ResolvedStarted Sep 15, 2026, 09:57 PM UTC · Resolved Sep 15, 2026, 11:45 PM UTC · 1h 47m
- Started Sep 14, 2026, 07:29 PM UTC · Resolved Sep 14, 2026, 07:40 PM UTC · 10m