Neon One incident

Gives Day account login and search page loading issues

Notice Resolved View vendor source →

Neon One experienced a notice incident on October 21, 2025, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 04:16 PM UTC
Resolved
Oct 21, 2025, 04:42 PM UTC
Duration
26m
Detected by Pingoru
Oct 21, 2025, 04:16 PM UTC

Update timeline

  1. monitoring Oct 21, 2025, 04:16 PM UTC

    We have identified and implemented a fix for an issue where search pages and logins were returning a 403 or not loading as expected. We will continue to monitor to make sure the issue is not recurring.

  2. monitoring Oct 21, 2025, 04:31 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Oct 21, 2025, 04:42 PM UTC

    After further monitoring, no additional issues have been reported. The incident has been resolved. Thanks for your patience!