Resolved after 15 hours 40 minutes, affecting Neon CRM, on December 1, 2025.
This incident was resolved overnight by our text sending partner, and there are no delays today.
Affected components
Neon CRM
Update timeline
- identified Dec 01, 2025, 11:55 PM UTC
Neon CRM's text message sending partner is reporting delays for outbound toll-free SMS messaging. Neon One is engaging with the partner to restore expected timely SMS delivery. We will continue to monitor for updates.
- resolved Dec 02, 2025, 03:35 PM UTC
This incident was resolved overnight by our text sending partner, and there are no delays today.
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