Neon One experienced a major incident on March 11, 2026 affecting Neon Websites, lasting 23h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 11, 2026, 09:38 PM UTC
We've identified an issue with the Inspire WordPress website platform that is causing Event pages to display as blank. We are actively working to implement a fix to our Event plugin to resolve this issue. This issue does NOT impact Neon Websites customers. Only Inspire WordPress websites are affected. Thank you for your patience.
- monitoring Mar 12, 2026, 01:12 PM UTC
We have implemented a fix to our Event plugin and Inspire WordPress websites are now fully operational. We are continuing to monitor the results.
- resolved Mar 12, 2026, 09:17 PM UTC
We have successfully resolved an issue affecting event pages on our Inspire WordPress platform. Following a recent system update, our team identified a necessary plugin adjustment to ensure events load correctly. All event pages are now fully restored. We apologize for any inconvenience this may have caused.