Neon One experienced a notice incident on November 18, 2025, lasting 2d 3h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 18, 2025, 02:34 PM UTC
Service to neonone.com, the Neon One corporate website, is disrupted due to a problem with our DNS provider Cloudflare. This does not impact any Neon One applications.
- identified Nov 18, 2025, 02:36 PM UTC
We are currently monitoring a widespread Cloudflare outage that is impacting access to neonone.com. If you are trying to log in to your account, please use this direct link: https://app.neonsso.com/
- monitoring Nov 18, 2025, 03:12 PM UTC
Cloudflare service has returned to normal.
- resolved Nov 20, 2025, 05:42 PM UTC
This incident has been resolved.