Neon One incident
Chariot DAFpay Scheduled Maintenance for Vanguard Charitable
Resolved after 10 minutes, affecting Neon Pay and Neon CRM, on September 14, 2026.
Vanguard Charitable will be temporarily unavailable through Chariot DAFpay starting August 31, 2026 while Chariot completes planned maintenance related to the Vanguard Charitable integration. During this time, donors will not be able to make grants from Vanguard Charitable accounts through DAFpay. All other DAFpay providers will remain available. A follow-up update will be shared once service for Vanguard Charitable has been restored.
Affected components
Update timeline
- investigating Sep 14, 2026, 07:29 PM UTC
Vanguard Charitable will be temporarily unavailable through Chariot DAFpay starting August 31, 2026 while Chariot completes planned maintenance related to the Vanguard Charitable integration. During this time, donors will not be able to make grants from Vanguard Charitable accounts through DAFpay. All other DAFpay providers will remain available. A follow-up update will be shared once service for Vanguard Charitable has been restored.
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