Neon One experienced a critical incident on December 19, 2025, lasting 12m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 19, 2025, 01:47 PM UTC
We are currently experiencing a service interruption and are actively investigating.
- investigating Dec 19, 2025, 01:47 PM UTC
We are continuing to investigate this issue.
- resolved Dec 19, 2025, 01:59 PM UTC
This incident has been resolved.