Neon One experienced a notice incident on March 17, 2026 affecting Neon CRM, lasting 3h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Neon CRM
Update timeline
- monitoring Mar 17, 2026, 04:01 PM UTC
Our team has addressed an issue with our database resulting in latency issues. We have implemented a fix and are monitoring the situation closely. We apologize for any inconvenience this might have caused.
- resolved Mar 17, 2026, 07:10 PM UTC
The issues regarding system latency have been fully resolved, all services have returned to normal operating parameters. We apologize for the inconvenience.