Neon One incident

CRM Latency

Notice Resolved View vendor source →
Started
Mar 17, 2026, 04:01 PM UTC
Resolved
Mar 17, 2026, 07:10 PM UTC
Duration
3h 9m
Detected by Pingoru
Mar 17, 2026, 04:01 PM UTC

Affected components

Neon CRM

Update timeline

  1. monitoring Mar 17, 2026, 04:01 PM UTC

    Our team has addressed an issue with our database resulting in latency issues. We have implemented a fix and are monitoring the situation closely. We apologize for any inconvenience this might have caused.

  2. resolved Mar 17, 2026, 07:10 PM UTC

    The issues regarding system latency have been fully resolved, all services have returned to normal operating parameters. We apologize for the inconvenience.

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