Neon One incident

CRM Page Loading

Resolved after 38 minutes, affecting Neon CRM, on December 19, 2025.

monitoring Dec 19, 2025, 07:26 PM UTC

We are continuing to monitor for any further issues.

Started
Dec 19, 2025, 07:08 PM UTC
Resolved
Dec 19, 2025, 07:46 PM UTC
Duration
38m
Detected by Pingoru
Dec 19, 2025, 07:08 PM UTC

Affected components

Neon CRM

Update timeline

  1. investigating Dec 19, 2025, 07:08 PM UTC

    We’re experiencing delay in loading CRM pages. Our team is investigating the issue.

  2. identified Dec 19, 2025, 07:18 PM UTC

    We are experiencing a delay in loading pages within CRM. Our team has identified the probable cause and are deploying a fix.

  3. monitoring Dec 19, 2025, 07:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Dec 19, 2025, 07:26 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Dec 19, 2025, 07:46 PM UTC

    This incident has been resolved.

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