Neon One incident

Arts People system slow down

Resolved after 1 hour, affecting Arts People, on July 7, 2026.

resolved Jul 07, 2026, 09:25 PM UTC

We are monitoring the situation closely to ensure the issue does not recur. If you are still experiencing issues please reach out to Arts People support for assistance. Thank you again for your patience.

Started
Jul 07, 2026, 08:25 PM UTC
Resolved
Jul 07, 2026, 09:25 PM UTC
Duration
1h
Detected by Pingoru
Jul 07, 2026, 08:25 PM UTC

Affected components

Arts People

Update timeline

  1. investigating Jul 07, 2026, 08:25 PM UTC

    We've identified an intermittent issue causing some pages to load slowly, in some cases up to 30 seconds. Our team is actively investigating the root cause, and we'll share updates as soon as they're available. Thank you for your patience in the meantime.

  2. resolved Jul 07, 2026, 09:25 PM UTC

    We are monitoring the situation closely to ensure the issue does not recur. If you are still experiencing issues please reach out to Arts People support for assistance. Thank you again for your patience.

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