Neon One experienced a minor incident on July 7, 2026 affecting Arts People, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Arts People
Update timeline
- investigating Jul 07, 2026, 08:25 PM UTC
We've identified an intermittent issue causing some pages to load slowly, in some cases up to 30 seconds. Our team is actively investigating the root cause, and we'll share updates as soon as they're available. Thank you for your patience in the meantime.
- resolved Jul 07, 2026, 09:25 PM UTC
We are monitoring the situation closely to ensure the issue does not recur. If you are still experiencing issues please reach out to Arts People support for assistance. Thank you again for your patience.