Neon One incident

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Major Resolved View vendor source →

Neon One experienced a major incident on October 2, 2025, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 12:23 AM UTC
Resolved
Oct 02, 2025, 01:48 AM UTC
Duration
1h 25m
Detected by Pingoru
Oct 02, 2025, 12:23 AM UTC

Update timeline

  1. investigating Oct 02, 2025, 12:23 AM UTC

    We are currently investigating this issue.

  2. identified Oct 02, 2025, 12:23 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 02, 2025, 12:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 02, 2025, 01:48 AM UTC

    This incident has been resolved.