Neon One incident

Admin login errors

Minor Resolved View vendor source →

Neon One experienced a minor incident on October 6, 2025, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2025, 07:51 PM UTC
Resolved
Oct 06, 2025, 11:01 PM UTC
Duration
3h 9m
Detected by Pingoru
Oct 06, 2025, 07:51 PM UTC

Update timeline

  1. monitoring Oct 06, 2025, 07:51 PM UTC

    A fix has been implemented for an issue with Admin login for Neon Giving Days. Admins were seeing a blank, white screen upon login rather than being correctly logged in. This issue is resolved as of 1:40pm CST, and we are monitoring to confirm no issues reoccur.

  2. resolved Oct 06, 2025, 11:01 PM UTC

    This incident has been resolved.