Neon One incident

Neon One Academy login failures

Notice Resolved View vendor source →

Neon One experienced a notice incident on October 6, 2025 affecting Neon CRM and Neon Websites, lasting 2h 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2025, 08:22 PM UTC
Resolved
Oct 06, 2025, 11:02 PM UTC
Duration
2h 39m
Detected by Pingoru
Oct 06, 2025, 08:22 PM UTC

Affected components

Neon CRMNeon Websites

Update timeline

  1. investigating Oct 06, 2025, 08:22 PM UTC

    We are currently investigating an issue with Neon One Academy where some users are unable to login and are being redirected to a login page when attempting to launch courses.

  2. resolved Oct 06, 2025, 11:02 PM UTC

    This incident has been resolved.