PagerDuty Outage History
PagerDuty is up right nowPingoru has recorded 52 incidents for PagerDuty: 52 in the last 12 months and 12 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 2 of 720 (0%) |
| May 2026 | 5 | 14 of 744 (2%) |
| June 2026 | 5 | 5 of 720 (1%) |
| July 2026 | 4 | 190 of 744 (26%) |
| August 2026 | 3 | 4 of 744 (0%) |
| September 2026 | 6 | 4 of 720 (1%) |
| October 2026 | 3 | 3 of 590 (0%) |
Incidents, newest first
Minor April 19, 2026 Event Processing - No customer impact identified 1h 3m Events API (US) (Events API (US)), Events API (EU) (Events API (EU))
Started Apr 19, 2026, 09:51 AM UTC· resolved Apr 19, 2026, 10:54 AM UTC
- identified Apr 19, 2026, 09:51 AM UTC
We are investigating an issue affecting event processing in PagerDuty. We will provide details and recommended actions within 15 minutes.
- investigating Apr 19, 2026, 10:32 AM UTC
We have identified an incident where some PagerDuty customers in both the US and EU service regions experienced issues with event processing between 9:01 UTC and 9:50 UTC. We are monitoring improvement with event processing and there is no ongoing impact to customers. We will provide an update...
- resolved Apr 19, 2026, 10:54 AM UTC
An incident where we initially believed a small number of PagerDuty customers in both the US and EU Service Regions may have experienced issues with event processing turned out to be a false alarm. We have determined there was no customer impact, Event ingestion and incident notification...
Minor March 26, 2026 Delayed Event Processing 26m Events API (US) (Events API (US))
Started Mar 26, 2026, 10:49 PM UTC· resolved Mar 26, 2026, 11:16 PM UTC
- identified Mar 26, 2026, 10:49 PM UTC
We are investigating a potential issue within PagerDuty. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.
- investigating Mar 26, 2026, 10:57 PM UTC
We are investigating an incident where some PagerDuty customers in the US Service Region are experiencing issues with delayed event processing. Event ingestion and incident notification delivery are affected. We will provide further updates within 20 minutes.
- investigating Mar 26, 2026, 11:06 PM UTC
We have taken corrective action and are seeing signs of improvement for an issue that caused delayed event processing. We have deployed a fix, and we expect systems to continue to improve. Event ingestion and incident notification delivery are affected for the subset of customers that were...
- resolved Mar 26, 2026, 11:16 PM UTC
We have resolved an incident where some PagerDuty customers in the US Service Region experienced issues with delayed event processing. All delayed events and notifications have been successfully processed for the subset of customers that were impacted. The incident is now resolved, and there is...
Minor March 24, 2026 Latency Issues in Web and Mobile Applications 1h 2m Mobile Application (US) (Mobile Application (US)), Web Application (US) (Web Application (US))
Started Mar 24, 2026, 10:31 PM UTC· resolved Mar 24, 2026, 11:34 PM UTC
- identified Mar 24, 2026, 10:31 PM UTC
We are investigating a potential issue within PagerDuty. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.
- investigating Mar 24, 2026, 10:47 PM UTC
We are investigating an incident where some PagerDuty customers in the US Service Region are experiencing latency issues in both web and mobile applications. Event ingestion and incident notification delivery are not affected. We will provide further updates within 20 minutes.
- investigating Mar 24, 2026, 11:08 PM UTC
We are continuing to investigate an incident where where some PagerDuty customers in the US Service Region are experiencing latency issues in both web and mobile applications. Event ingestion and incident notification delivery are not affected. We will provide further updates within 20 minutes.</...
- resolved Mar 24, 2026, 11:34 PM UTC
We have resolved an incident where some PagerDuty customers in the US Service Region were experiencing latency issues in both web and mobile applications. Event ingestion and incident notification delivery were not affected.
Minor March 24, 2026 Scribe Agent Unable to Join Calls 48m PagerDuty Advance (PagerDuty Advance)
Started Mar 24, 2026, 06:03 PM UTC· resolved Mar 24, 2026, 06:52 PM UTC
- identified Mar 24, 2026, 06:03 PM UTC
We are investigating a potential issue within PagerDuty. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.
- investigating Mar 24, 2026, 06:07 PM UTC
We are monitoring an incident where all PagerDuty customers in all Service Regions are experiencing issues with Scribe Agent unable to join any calls. Impacted customers may see an error that Scribe Agent could not join the call. Event ingestion and incident notification delivery are not affected....
- resolved Mar 24, 2026, 06:52 PM UTC
An incident where all PagerDuty customers in all Service Regions were experiencing issues with Scribe Agent unable to join any calls has been resolved. Impacted customers may have seen an error that Scribe Agent could not join the call. Event ingestion and incident notification delivery were not...
Minor March 24, 2026 Issue with Webhook Delivery to Microsoft Teams 2h 7m Microsoft Teams (US) (Microsoft Teams (US)), Microsoft Teams (EU) (Microsoft Teams (EU))
Started Mar 24, 2026, 05:27 PM UTC· resolved Mar 24, 2026, 07:35 PM UTC
- identified Mar 24, 2026, 05:27 PM UTC
We are investigating a potential issue within PagerDuty. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.
- investigating Mar 24, 2026, 05:42 PM UTC
We are investigating an incident where PagerDuty customers in the US and EU Service Regions are experiencing issues with incident update notifications in Microsoft Teams. EIncident notification delivery is only affected for users using Microsoft Teams users. Microsoft Team users can still receive...
- investigating Mar 24, 2026, 05:57 PM UTC
We are continuing to monitor an incident where PagerDuty customers in all Service Regions are experiencing issues with incident update notifications in Microsoft Teams. Incident notification delivery is only affected for users using Microsoft Teams. Microsoft Team users can still receive mobile...
- investigating Mar 24, 2026, 06:54 PM UTC
We are continuing to monitor an incident where PagerDuty customers in all Service Regions are experiencing issues with webhook delivery to the Microsoft Teams integration. Incident notification delivery is only affected for Microsoft Teams users. Microsoft Team users can still receive mobile and...
- resolved Mar 24, 2026, 07:35 PM UTC
An incident where PagerDuty customers in all Service Regions were experiencing issues with webhook delivery to the Microsoft Teams integration has been resolved. Incident notification delivery was only affected for Microsoft Teams users. Microsoft Team users could still receive mobile and web...
Minor March 21, 2026 Investigating Potential Issue with Phone Notifications 34m
Started Mar 21, 2026, 06:25 PM UTC· resolved Mar 21, 2026, 06:59 PM UTC
- identified Mar 21, 2026, 06:25 PM UTC
We are investigating a potential issue within PagerDuty. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.
- investigating Mar 21, 2026, 06:38 PM UTC
We are investigating an issue within PagerDuty impacting call/voice notifications in the US Service region. All core PagerDuty functionality, including API-based event ingestion, event orchestration, incident creation, email notifications and Push/SMS notifications, remain fully operational. We...
- investigating Mar 21, 2026, 06:52 PM UTC
We are continuing to investigate an issue within PagerDuty impacting call/voice notifications in the US Service region; this issue impacts a small number of PagerDuty customers. All core PagerDuty functionality, including API-based event ingestion, event orchestration, incident creation, email...
- resolved Mar 21, 2026, 06:59 PM UTC
We have resolved an issue within PagerDuty impacting call/voice notifications in the US Service region; this issue impacted a small number of PagerDuty customers. All core PagerDuty functionality, including API-based event ingestion, event orchestration, incident creation, email notifications and...
Minor February 27, 2026 Issues with schedule change notifications 1h 17m
Started Feb 27, 2026, 09:19 AM UTC· resolved Feb 27, 2026, 10:36 AM UTC
- identified Feb 27, 2026, 09:19 AM UTC
We are investigating a potential issue within PagerDuty. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.
- investigating Feb 27, 2026, 09:49 AM UTC
We are investigating an incident where some PagerDuty customers across all service regions are experiencing issues receiving notifications about schedule changes. Impacted customers may not receive notifications when they are mentioned in a schedule change. We will provide further updates within...
- investigating Feb 27, 2026, 10:08 AM UTC
We are continuing to investigate an incident where some PagerDuty customers across all service regions are experiencing issues receiving notifications about schedule changes. Impacted customers may not receive notifications when they are mentioned in a schedule change. We will provide further...
- resolved Feb 27, 2026, 10:36 AM UTC
We have identified and resolved an incident where some PagerDuty customers across all service regions experienced issues receiving notifications about schedule changes between 08:38am UTC and 10:25am UTC. Our events and notification pipelines were not impacted. The incident is now resolved, and...
Minor February 17, 2026 Intermittent REST API Errors and Response Delays 3h REST API (US) (REST API (US))
Started Feb 17, 2026, 07:30 PM UTC· resolved Feb 17, 2026, 10:31 PM UTC
- identified Feb 17, 2026, 07:30 PM UTC
We are investigating a potential issue within PagerDuty. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.
- investigating Feb 17, 2026, 07:44 PM UTC
We are investigating an incident where a very small subset of PagerDuty customers in the US Service Region might experience issues with REST API requests. Impacted customers may experience latency issues and API requests failing with 500 errors. We will provide further updates within 20 minutes....
- investigating Feb 17, 2026, 08:03 PM UTC
We are investigating an incident where a very small subset of PagerDuty customers in the US Service Region might experience issues with REST API requests. Impacted customers may experience latency issues and API requests failing with 500 errors. We will provide further updates within 20 minutes....
- investigating Feb 17, 2026, 08:21 PM UTC
We are continuing to investigate an incident where a very small subset of PagerDuty customers in the US Service Region might experience issues with REST API requests. Impacted customers may experience latency issues and API requests failing with 500 errors. We will provide further updates within...
- investigating Feb 17, 2026, 08:32 PM UTC
We have identified and are working on remediation steps for an issue where a very small subset of PagerDuty customers in the US Service Region might experience issues with REST API requests. Impacted customers may experience latency issues and API requests failing with 500 errors. We will provide...
- investigating Feb 17, 2026, 08:50 PM UTC
We are continuing to work on remediation steps for an issue where a very small subset of PagerDuty customers in the US Service Region might experience issues with REST API requests. Impacted customers may experience latency issues and API requests failing with 500 errors. We will provide further...
- investigating Feb 17, 2026, 09:09 PM UTC
We are continuing to work on remediation steps for an issue where a very small subset of PagerDuty customers in the US Service Region might experience issues with REST API requests. Impacted customers may experience latency issues and API requests failing with 500 errors. We will provide further...
- investigating Feb 17, 2026, 09:30 PM UTC
We are continuing to work on remediation steps for an issue where a very small subset of PagerDuty customers in the US Service Region might experience issues with REST API requests. Impacted customers may experience latency issues and API requests failing with 500 errors. We will provide further...
- investigating Feb 17, 2026, 09:50 PM UTC
We are continuing to work on remediation steps for an issue where a very small subset of PagerDuty customers in the US Service Region might experience issues with REST API requests. Impacted customers may experience latency issues and API requests failing with 500 errors. We will provide further...
- investigating Feb 17, 2026, 10:11 PM UTC
We are continuing to work on remediation steps for an issue where a very small subset of PagerDuty customers in the US Service Region might experience issues with REST API requests. Impacted customers may experience latency issues and API requests failing with 500 errors. We will provide further...
- resolved Feb 17, 2026, 10:31 PM UTC
We have resolved an incident where a very small subset of PagerDuty customers in the US Service Region may have experienced errors and latency issues with REST API requests. The incident is now resolved, and there is no ongoing impact to customers. Event ingestion and incident notification...
Minor February 15, 2026 Delay in Email Event Processing 1h 38m Email (US) (Email (US)), Incoming Email (US) (Incoming Email (US))
Started Feb 15, 2026, 10:39 AM UTC· resolved Feb 15, 2026, 12:18 PM UTC
- identified Feb 15, 2026, 10:39 AM UTC
We are investigating a potential issue within PagerDuty. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.
- investigating Feb 15, 2026, 10:40 AM UTC
We are investigating an incident where a small number of PagerDuty customers in the US Service Region are experiencing issues with a delay in email event processing for email integrations on Event Orchestration and Services. Impacted customers may see a delay or absence of email events triggering...
- investigating Feb 15, 2026, 10:59 AM UTC
We are continuing to investigate an incident where a small number of PagerDuty customers in The US Service Region are experiencing issues with lagging processing of email events on Event Orchestrations and Services. Impacted customers may see a delay or absence of email events triggering...
- investigating Feb 15, 2026, 11:19 AM UTC
We are investigating an incident where a small number of PagerDuty customers in the US Service Region are experiencing issues with a delay in email event processing for email integrations on Event Orchestration and Services. Impacted customers may see a delay or absence of email events triggering...
- investigating Feb 15, 2026, 11:39 AM UTC
We are investigating an incident where a small number of PagerDuty customers in the US Service Region are experiencing issues with a delay in email event processing for email integrations on Event Orchestration and Services. Impacted customers may see a delay or absence of email events triggering...
- investigating Feb 15, 2026, 11:58 AM UTC
We are investigating an incident where a small number of PagerDuty customers in the US Service Region are experiencing issues with a delay in email event processing for email integrations on Event Orchestration and Services. Impacted customers may see a delay or absence of email events triggering...
- investigating Feb 15, 2026, 12:17 PM UTC
We are monitoring improvement in an incident with email event processing on Event Orchestrations and Services for a small number of customers in The US Service Region. We have deployed a fix, and we expect systems to continue to improve.
- resolved Feb 15, 2026, 12:18 PM UTC
We have resolved an incident where a small number of PagerDuty customers in The US service region experienced issues with a delay in email event processing. The incident is now resolved, and there is no ongoing impact to customers. Please reach out to ...
Minor February 13, 2026 Inability to create or edit teams and delete users 31m Users and Teams (US) (Users and Teams (US)), Users and Teams (EU) (Users and Teams (EU))
Started Feb 13, 2026, 02:37 PM UTC· resolved Feb 13, 2026, 03:08 PM UTC
- identified Feb 13, 2026, 02:37 PM UTC
We are investigating a potential issue within PagerDuty where users may be unable to delete users, or edit teams across both the EU and US Service Regions. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed. Incident creation...
- investigating Feb 13, 2026, 02:55 PM UTC
We are investigating an incident where some PagerDuty customers in both service regions are experiencing issues with creating/editing teams or deleting users. Impacted customers may see be unable to create or edit teams, or delete users through the PagerDuty Web UI. Our events and notifications...
- resolved Feb 13, 2026, 03:08 PM UTC
We have resolved an incident where some PagerDuty customers in both the US and EU service regions experienced issues creating/editing teams and deleting users. Our events and notification pipelines were not impacted. The incident is now resolved, and there is no ongoing impact to customers....
Minor January 28, 2026 Incident Workflow Delays 1h 20m Incident Workflows (US) (Incident Workflows (US))
Started Jan 28, 2026, 06:53 PM UTC· resolved Jan 28, 2026, 08:14 PM UTC
- identified Jan 28, 2026, 06:53 PM UTC
We are investigating a potential issue within PagerDuty. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.
- investigating Jan 28, 2026, 07:09 PM UTC
We are investigating an incident where all PagerDuty customers in the US Service Region are experiencing issues with delays in Incident Workflows. Impacted customers may have begun experiencing delays about 90 minutes ago. We are monitoring improvement, and we expect systems to continue to...
- investigating Jan 28, 2026, 07:26 PM UTC
We are continuing to monitor improvement in an incident with delays in Incident Workflows. We expect systems to continue to improve. We will provide an update within the next 15 minutes.
- investigating Jan 28, 2026, 07:42 PM UTC
We are continuing to monitor remediation of an incident with delays in Incident Workflows. Known customer impact has been resolved. We will provide an update within the next 15 minutes.
- investigating Jan 28, 2026, 08:00 PM UTC
We are continuing to monitor remediation of an incident with delays in Incident Workflows. Known customer impact has been resolved. We will provide an update within the next 15 minutes.
- resolved Jan 28, 2026, 08:14 PM UTC
We have resolved an incident where all PagerDuty customers in the US service region experienced issues with delays in Incident Workflows. The incident is now resolved, and there is no ongoing impact to customers. Please reach out to [email protected] if you have any concerns.
Minor January 16, 2026 500 Errors accessing the application - Edited 23m Web Application (EU) (Web Application (EU))
Started Jan 16, 2026, 03:50 PM UTC· resolved Jan 16, 2026, 04:14 PM UTC
- investigating Jan 16, 2026, 03:50 PM UTC
We're currently investigating an error in the EU Service Region, where some customers may experience 500 errors accessing PagerDuty.
- resolved Jan 16, 2026, 04:14 PM UTC
We have resolved an incident where a small number of PagerDuty customers in the EU service region may have experienced 500 errors when accessing the PagerDuty web application. The incident is now resolved, and there is no ongoing impact to customers. Please reach out to [email protected] if...
Minor January 14, 2026 Voice and SMS Notification Delivery Issues via Certain U.S. Carrier Networks 14h 23m SMS (US) (SMS (US)), Voice (US) (Voice (US))
Started Jan 14, 2026, 08:03 PM UTC· resolved Jan 15, 2026, 10:26 AM UTC
- identified Jan 14, 2026, 08:03 PM UTC
We are investigating a potential issue within PagerDuty. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.
- investigating Jan 14, 2026, 08:11 PM UTC
We are currently observing a higher rate of voice and SMS notification delivery failures affecting users on certain mobile carrier networks within the United States. This disruption appears to be isolated to carrier systems and does not impact our...
- investigating Jan 14, 2026, 08:47 PM UTC
Ongoing Monitoring: SMS and Voice Notification Delays on U.S. Carrier Networks We are aware of delivery delays affecting some SMS and voice notifications for users on certain mobile carrier networks in the United States. This is a carrier-level infrastructure issue outside of our control,...
- investigating Jan 15, 2026, 06:10 AM UTC
Ongoing Monitoring: SMS and Voice Notification Delays on U.S. Carrier Networks We are seeing significant improvements, with reduced delivery delays that have been affecting some SMS and voice notifications for users on certain mobile carrier networks in the United States. This is...
- resolved Jan 15, 2026, 10:26 AM UTC
The issue with SMS and Voice Notification Delays on U.S. Carrier Networks has been resolved and there is no ongoing impact to customers. Please reach out to [email protected] if you have any concerns.
Minor January 14, 2026 Email integration issue 5h 59m Incoming Email (US) (Incoming Email (US)), Incoming Email (EU) (Incoming Email (EU))
Started Jan 14, 2026, 12:11 AM UTC· resolved Jan 14, 2026, 06:10 AM UTC
- identified Jan 14, 2026, 12:11 AM UTC
We are investigating a potential issue within PagerDuty. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.
- identified Jan 14, 2026, 12:38 AM UTC
We are continuing to investige a potential issue within PagerDuty. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.
- investigating Jan 14, 2026, 01:16 AM UTC
We are investigating an incident where some PagerDuty customers in all Service Regions may be experiencing issues with some email integrations. We will provide further updates within 20 minutes</...
- investigating Jan 14, 2026, 01:58 AM UTC
We have identified an issue where a small number of customers across the US and EU Service Regions are experiencing issues with some email integrations. We are working on remediation steps and will provide further updates within 20 minutes.
- investigating Jan 14, 2026, 02:29 AM UTC
We have identified and are working on remediation steps for an issue where a small number of customers across the US and EU Service Regions are experiencing issues with some email integrations. We will provide further updates within 20 minutes.
- investigating Jan 14, 2026, 03:04 AM UTC
We have identified and continue working on remediation steps for an issue where a small number of customers across the US and EU Service Regions are experiencing issues with some email integrations. We will provide further updates within 20 minutes.
- investigating Jan 14, 2026, 03:33 AM UTC
We have identified and continue working on remediation steps for an issue where a small number of customers across the US and EU Service Regions are experiencing issues with some email integrations. We will provide further updates within 20 minutes.
- investigating Jan 14, 2026, 04:00 AM UTC
We have identified and continue working on remediation steps for an issue where a small number of customers across the US and EU Service Regions are experiencing issues with some email integrations. We will provide further updates within 20 minutes.
- investigating Jan 14, 2026, 04:27 AM UTC
We have identified and continue working on remediation steps for an issue where a small number of customers across the US and EU Service Regions are experiencing issues with some email integrations. We will provide further updates within 30 minutes.
- investigating Jan 14, 2026, 05:02 AM UTC
We have identified and continue working on remediation steps for an issue where a small number of customers across the US and EU Service Regions are experiencing issues with some email integrations. We will provide further updates within 30 minutes.
- investigating Jan 14, 2026, 05:40 AM UTC
Remediation has been completed for affected customers in the EU Service Region. We are working on remediation steps for a small number of affected customers in the US Service Region who are experiencing issues with some email integrations. We will provide further updates within...
- resolved Jan 14, 2026, 06:10 AM UTC
We have resolved an incident where a small number of PagerDuty customers in the US and EU service regions experienced issues with some email integrations. The incident is now resolved, and there is no ongoing impact to customers. Please reach out to <a href="mailto:support@pagerduty....
Major January 9, 2026 Slack notification issue 1h 39m Slack (US) (Slack (US))
Started Jan 09, 2026, 08:59 AM UTC· resolved Jan 09, 2026, 10:39 AM UTC
- investigating Jan 09, 2026, 08:59 AM UTC
We are investigating an incident where some PagerDuty customers in the US service region are experiencing a delay with notifications posting to Slack. We will provide further updates within 15 minutes.
- investigating Jan 09, 2026, 09:14 AM UTC
We are continuing to investigate an incident where some PagerDuty customers in the US service region are experiencing a delay with notifications posting to Slack. We will provide further updates within 30 minutes.
- investigating Jan 09, 2026, 09:42 AM UTC
We are continuing to investigate an incident where some PagerDuty customers in the US service region are experiencing a delay with notifications posting to Slack. We will provide further updates within 30 minutes.
- investigating Jan 09, 2026, 10:13 AM UTC
We are continuing to investigate an incident where some PagerDuty customers in the US service region are experiencing a delay with notifications posting to Slack. We will provide further updates within 30 minutes.
- resolved Jan 09, 2026, 10:39 AM UTC
We have resolved an incident where some PagerDuty customers in the US service region had been experiencing a delay with notifications posting to Slack. The incident is now resolved, and there is no ongoing impact to customers. Please reach out to <a href="mailto:support@pagerduty....
Minor December 15, 2025 Errors in Mobile Application 1h 7m Mobile Application (US) (Mobile Application (US)), Mobile Application (EU) (Mobile Application (EU))
Started Dec 15, 2025, 09:18 PM UTC· resolved Dec 15, 2025, 10:25 PM UTC
- identified Dec 15, 2025, 09:18 PM UTC
We are investigating a potential issue within PagerDuty. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.
- investigating Dec 15, 2025, 09:37 PM UTC
We are investigating an incident where some PagerDuty customers in the US and EU Service Regions are experiencing issues with the mobile application. Impacted customers may see error messages in the mobile application. Notifications are not affected. We will provide further updates within 20...
- investigating Dec 15, 2025, 09:56 PM UTC
We are continuing to investigate an incident where some PagerDuty customers in the US and EU Service Regions are experiencing issues with the mobile application. Impacted customers may see error messages in the mobile application. Notifications are not affected. We will provide further updates...
- investigating Dec 15, 2025, 10:21 PM UTC
We are monitoring an improvement in an incident where some PagerDuty customers in the US and EU Service Regions are experiencing issues with the mobile application. Impacted customers may see error messages in the mobile application. Notifications are not affected. We will provide further updates...
- resolved Dec 15, 2025, 10:25 PM UTC
We have resolved an incident where some PagerDuty customers in the US and EU Service Regions experienced issues with the mobile application. Impacted customers may have seen error messages in the mobile application. Notifications were not affected. The incident is now resolved, and there is no...
Minor December 15, 2025 Delays in Incident Workflow Actions that use JavaScript steps 1h 42m Incident Workflows (US) (Incident Workflows (US))
Started Dec 15, 2025, 06:34 PM UTC· resolved Dec 15, 2025, 08:16 PM UTC
- investigating Dec 15, 2025, 06:34 PM UTC
We are investigating an incident where some PagerDuty customers in the US region are experiencing issues with delays to Incident Workflow Actions that use JavaScript steps. All other incident response functionality and notifications remain unaffected. We will provide further updates within 20...
- investigating Dec 15, 2025, 06:55 PM UTC
We are continuing to investigate an incident where some PagerDuty customers in the US are experiencing issues with delays to Incident Workflow Actions that use JavaScript steps. All other incident response functionality and notifications remain unaffected. We will provide further updates within...
- investigating Dec 15, 2025, 07:14 PM UTC
We are continuing to investigate an incident where some PagerDuty customers in the US are experiencing issues with delays to Incident Workflow Actions that use JavaScript steps. All other incident response functionality and notifications remain unaffected. We will provide further updates within...
- investigating Dec 15, 2025, 07:35 PM UTC
We are continuing to investigate an incident where some PagerDuty customers in the US are experiencing issues with delays to Incident Workflow Actions that use JavaScript steps. All other incident response functionality and notifications remain unaffected. We will provide further updates within...
- investigating Dec 15, 2025, 07:54 PM UTC
We are continuing to investigate an incident where some PagerDuty customers in the US are experiencing issues with delays to Incident Workflow Actions that use JavaScript steps. All other incident response functionality and notifications remain unaffected. We will provide further updates within...
- investigating Dec 15, 2025, 08:13 PM UTC
We have applied a fix and are seeing recovery in an incident where some PagerDuty customers in the US are experiencing issues with delays to Incident Workflow Actions that use JavaScript steps. All other incident response functionality and notifications remain unaffected. We will provide further...
- resolved Dec 15, 2025, 08:16 PM UTC
We have resolved an incident where some PagerDuty customers in the US service region experienced issues with delays to Incident Workflow Actions that use JavaScript steps. All other incident response functionality and notifications were unaffected. The incident is now resolved, and there is no...
Minor December 3, 2025 Notification Failures 2h 34m Web Application (US) (Web Application (US)), Web Application (EU) (Web Application (EU)), Live Call Routing (US) (Live Call Routing (US)), Live Call Routing (EU) (Live Call Routing (EU)) and 2 more
Started Dec 03, 2025, 09:39 PM UTC· resolved Dec 04, 2025, 12:13 AM UTC
- investigating Dec 03, 2025, 09:39 PM UTC
We are investigating an incident where all PagerDuty customers in The EU Service Region are experiencing issues with Notification Delivery. Impacted customers may experience delays in receiving notifications. We will provide further updates within 20 minutes.
- investigating Dec 03, 2025, 09:47 PM UTC
We are continuing to investigate an incident where all PagerDuty customers are experiencing issues with Notification Delivery. Impacted customers may experience delays in receiving notifications. We will provide further updates within 20 minutes.
- investigating Dec 03, 2025, 10:05 PM UTC
We are continuing to investigate an incident where all PagerDuty customers are experiencing issues with Notification Delivery. Impacted customers may experience delays in receiving notifications. We will provide further updates within 20 minutes.
- investigating Dec 03, 2025, 10:27 PM UTC
We are continuing to investigate an incident where all PagerDuty customers are experiencing issues with Notification Delivery. Impacted customers may experience delays in receiving notifications. We will provide further updates within 20 minutes.
- investigating Dec 03, 2025, 10:57 PM UTC
We are continuing to investigate an incident where all PagerDuty customers are experiencing issues with Notification Delivery. Impacted customers may experience delays in receiving notifications. Some customers may also see 500 errors when attempting to access user profile or update user...
- investigating Dec 03, 2025, 11:27 PM UTC
We are continuing to investigate an incident where all PagerDuty customers are experiencing issues with Notification Delivery. Impacted customers may experience delays in receiving notifications. Some customers may also see 500 errors when attempting to access user profile or user contact...
- investigating Dec 03, 2025, 11:56 PM UTC
We have applied a fix and are seeing recovery of Notification Delivery for all customers. We are also seeing recovery with regards to Live Call Routing and user profile and user contact methods access. We will provide further updates within 20 minutes.
- resolved Dec 04, 2025, 12:13 AM UTC
We have resolved an incident where all PagerDuty customers experienced issues with Notification Delivery and some customers experienced issues with Live Call Routing and user profile and user contact methods access. Users may have received delayed notifications. The incident is now...
Minor November 23, 2025 Investigating Issue with Jeli 1h 17m Jeli (Jeli)
Started Nov 23, 2025, 10:02 PM UTC· resolved Nov 23, 2025, 11:19 PM UTC
- identified Nov 23, 2025, 10:02 PM UTC
We are investigating a potential issue within Jeli. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.
- investigating Nov 23, 2025, 10:17 PM UTC
We are investigating an incident where some Jeli customers in the US service region are experiencing issues with the Jeli product. Impacted customers may see issues when running /jeli Slack commands. All other PagerDuty functionality is working as expected. We will provide further updates within...
- investigating Nov 23, 2025, 10:38 PM UTC
We are continuing to investigate an incident where some Jeli customers are experiencing issues with Jeli Slack commands. All other PagerDuty functionality is working as expected. We will provide further updates within 20 minutes.
- investigating Nov 23, 2025, 10:58 PM UTC
We are continuing to investigate an incident where some Jeli customers are experiencing issues with Jeli Slack commands. All other PagerDuty functionality is working as expected. We will provide further updates within 20 minutes.
- resolved Nov 23, 2025, 11:19 PM UTC
We have resolved an incident where Jeli customers in the US service region experienced issues with Jeli slack commands. The incident is now resolved, and there is no ongoing impact to customers. Please reach out to [email protected] if you have any concerns.
Minor November 18, 2025 Errors with incident-related API endpoints and Incident Details Page – Web Application (US) (Web Application (US)), REST API (US) (REST API (US))
Started Nov 18, 2025, 05:01 PM UTC· resolved Nov 18, 2025, 05:01 PM UTC
- resolved Nov 18, 2025, 05:01 PM UTC
We have identified and resolved an incident where some PagerDuty customers in the US service region received errors with incident-related API endpoints and on their Incident Details Page between 17:01 UTC and 17:27 UTC. The incident is now resolved, and there is no ongoing impact to customers....
Minor November 18, 2025 Microsoft Teams - Incident Notifications delivery issues – Microsoft Teams (US) (Microsoft Teams (US)), Microsoft Teams (EU) (Microsoft Teams (EU))
Started Nov 18, 2025, 03:41 PM UTC· resolved Nov 18, 2025, 03:41 PM UTC
- resolved Nov 18, 2025, 03:41 PM UTC
We have identified and resolved an incident where some PagerDuty customers in the US service region experienced issues with Microsoft Teams incident notifications not being delivered between 14:15 - 15:17 (UTC) The majority of messages will retry automatically, however a small subset of...
Minor November 12, 2025 Delays in Webhook processing 47m Webhooks (US) (Webhooks (US))
Started Nov 12, 2025, 10:14 AM UTC· resolved Nov 12, 2025, 11:01 AM UTC
- investigating Nov 12, 2025, 10:14 AM UTC
We are investigating an incident where Some PagerDuty customers in The US Service Region are experiencing issues with webhooks. Impacted customers may see delays webhooks in being processed. We will provide further updates within 20 minutes.
- investigating Nov 12, 2025, 10:35 AM UTC
We are continuing to investigate an incident where Some PagerDuty customers in The US Service Region are experiencing issues with webhooks. We will provide further updates within 20 minutes.
- resolved Nov 12, 2025, 11:01 AM UTC
We have resolved an incident where PagerDuty customers in the US service region experienced issues with delayed Webhooks. The incident is now resolved and all new Webhook deliveries are being processed, while older Webhook processing is ongoing. Please reach out to <a href="mailto:support@...
Minor November 11, 2025 Delay in Webhooks 33m Webhooks (US) (Webhooks (US))
Started Nov 11, 2025, 02:05 PM UTC· resolved Nov 11, 2025, 02:38 PM UTC
- identified Nov 11, 2025, 02:05 PM UTC
We are investigating a potential issue with our Slack integration experiencing delays. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.
- investigating Nov 11, 2025, 02:26 PM UTC
We are continuing to monitor improvement in an incident relating to delayed Webhooks in the US service region. We have mitigated the issue, and we expect systems to continue to improve. Customers may see a delay in older Webhook processing including Slack and Teams chat updates as...
- resolved Nov 11, 2025, 02:38 PM UTC
We have resolved an incident where PagerDuty customers in the US service region experienced issues with delayed Webhooks. The incident is now resolved and all new Webhook deliveries are being processed, older Webhook processing is ongoing including Slack and Microsoft Teams chat...
Minor November 7, 2025 Viewing Past Incident Details 24m Services (US) (Services (US))
Started Nov 07, 2025, 03:13 PM UTC· resolved Nov 07, 2025, 03:37 PM UTC
- investigating Nov 07, 2025, 03:13 PM UTC
We are investigating an incident where some PagerDuty customers in the US may have experienced issues with viewing Past Incidents Details. This issue is believed to be resolved, and we are continuing to monitor the situation. We will provide further updates within 20 minutes.
- resolved Nov 07, 2025, 03:37 PM UTC
We have resolved an incident where PagerDuty customers in the US service region experienced issues with viewing Past Incident Details, and delays in seeing Slack notifications for Incidents. The incident is now resolved, and there is no ongoing impact to customers when viewing...
Minor November 4, 2025 Issue actioning incidents in bulk through the Incidents page 1h 47m Web Application (US) (Web Application (US)), Web Application (EU) (Web Application (EU))
Started Nov 04, 2025, 01:21 PM UTC· resolved Nov 04, 2025, 03:08 PM UTC
- identified Nov 04, 2025, 01:21 PM UTC
We are investigating a potential issue within PagerDuty. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.
- investigating Nov 04, 2025, 01:38 PM UTC
We are investigating an incident where PagerDuty customers in All Service Regions may be unable to perform actions on multiple incidents through the Incidents page in the PagerDuty Web UI. Impacted customers may not be able to Acknowledge, Merge, Re-assign, Resolve or Snooze incidents while...
- investigating Nov 04, 2025, 01:57 PM UTC
We are continuing to investigate an incident where PagerDuty customers in All Service Regions may be unable to perform actions on multiple incidents through the Incidents page in the PagerDuty Web UI. Impacted customers may not be able to Acknowledge, Merge, Re-assign, Resolve or Snooze incidents...
- investigating Nov 04, 2025, 02:14 PM UTC
We are continuing to investigate an incident where PagerDuty customers in All Service Regions may be unable to perform actions on multiple incidents through the Incidents page in the PagerDuty Web UI. Impacted customers may not be able to Acknowledge, Merge, Re-assign, Resolve or Snooze incidents...
- investigating Nov 04, 2025, 02:32 PM UTC
We are continuing to investigate an incident where PagerDuty customers in All Service Regions may be unable to perform actions on multiple incidents through the Incidents page in the PagerDuty Web UI. Impacted customers may not be able to Acknowledge, Merge, Re-assign, Resolve or Snooze incidents...
- investigating Nov 04, 2025, 02:48 PM UTC
We are monitoring an improvement to an incident where PagerDuty customers in All Service Regions were unable to perform actions on multiple incidents through the Incidents page in the PagerDuty Web UI. We are deploying a fix, and expect systems to continue to improve. We will provide an update...
- resolved Nov 04, 2025, 03:08 PM UTC
We have resolved an incident where PagerDuty customers in All Service Regions were unable to perform actions on multiple incidents through the Incidents page in the PagerDuty Web UI. There is no ongoing impact to customers. Please reach out to [email protected] if you have any concerns. <...