PagerDuty incident
Microsoft Teams - Incident Notifications delivery issues
PagerDuty experienced a minor incident on November 18, 2025 affecting Microsoft Teams (US) (Microsoft Teams (US)) and Microsoft Teams (EU) (Microsoft Teams (EU)), lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Microsoft Teams (US) (Microsoft Teams (US))Microsoft Teams (EU) (Microsoft Teams (EU))
Update timeline
- resolved Nov 18, 2025, 03:41 PM UTC
We have identified and resolved an incident where some PagerDuty customers in the US service region experienced issues with Microsoft Teams incident notifications not being delivered between 14:15 - 15:17 (UTC) The majority of messages will retry automatically, however a small subset of...