PagerDuty incident

Microsoft Teams - Incident Notifications delivery issues

Minor Resolved View vendor source →

PagerDuty experienced a minor incident on November 18, 2025 affecting Microsoft Teams (US) (Microsoft Teams (US)) and Microsoft Teams (EU) (Microsoft Teams (EU)), lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 03:41 PM UTC
Resolved
Nov 18, 2025, 03:41 PM UTC
Duration
Detected by Pingoru
Nov 18, 2025, 03:41 PM UTC

Affected components

Microsoft Teams (US) (Microsoft Teams (US))Microsoft Teams (EU) (Microsoft Teams (EU))

Update timeline

  1. resolved Nov 18, 2025, 03:41 PM UTC

    We have identified and resolved an incident where some PagerDuty customers in the US service region experienced issues with Microsoft Teams incident notifications not being delivered between 14:15 - 15:17 (UTC) The majority of messages will retry automatically, however a small subset of...