PagerDuty incident

Inability to create or edit teams and delete users

Minor Resolved View vendor source →

PagerDuty experienced a minor incident on February 13, 2026 affecting Users and Teams (US) (Users and Teams (US)) and Users and Teams (EU) (Users and Teams (EU)), lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2026, 02:37 PM UTC
Resolved
Feb 13, 2026, 03:08 PM UTC
Duration
31m
Detected by Pingoru
Feb 13, 2026, 02:37 PM UTC

Affected components

Users and Teams (US) (Users and Teams (US))Users and Teams (EU) (Users and Teams (EU))

Update timeline

  1. identified Feb 13, 2026, 02:37 PM UTC

    We are investigating a potential issue within PagerDuty where users may be unable to delete users, or edit teams across both the EU and US Service Regions. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed. Incident creation...

  2. investigating Feb 13, 2026, 02:55 PM UTC

    We are investigating an incident where some PagerDuty customers in both service regions are experiencing issues with creating/editing teams or deleting users. Impacted customers may see be unable to create or edit teams, or delete users through the PagerDuty Web UI. Our events and notifications...

  3. resolved Feb 13, 2026, 03:08 PM UTC

    We have resolved an incident where some PagerDuty customers in both the US and EU service regions experienced issues creating/editing teams and deleting users. Our events and notification pipelines were not impacted. The incident is now resolved, and there is no ongoing impact to customers....