PagerDuty Outage History

We are investigating an incident where PagerDuty customers in the US Service Region are experiencing issues with delays in timed escalations. Impacted customers may see a delay in an incident automatically moving to the next level on an Escalation Policy. Additionally, add responder and status...

We are monitoring improvements in an incident with delays in timed escalations, add responder notifications, and status update notifications for PagerDuty customers in the US Service Region. We have deployed a fix, and we expect systems to continue to improve. We will provide further updates...

We are investigating an incident where some PagerDuty customers in the EU Service Region are experiencing issues with the schedules API. Impacted customers may see 401 unauthorised errors when querying the schedules API. Event ingestion and incident notification delivery are not affected. We will...

We are monitoring improvement in an incident with the Schedules API. We have deployed a fix, and we expect systems to continue to improve; Mobile and Web UIs were not impacted. Event ingestion and incident notification delivery are not affected. We will provide an update within the next 15...

We are investigating an incident where all of PagerDuty customers in the US Service Region are experiencing issues with PagerDuty Advance requests. Impacted customers may experience delays and timeouts while using PagerDuty Advance. Event ingestion and incident notification delivery are not...

We are continuing to investigate an incident where all PagerDuty customers in all service regions are experiencing issues with PagerDuty Advance. Event ingestion and incident notification delivery are not affected. We will provide further updates within 20 minutes.

We are actively monitoring improvement in an incident with PagerDuty Advance and we expect systems to continue to improve. Event ingestion and incident notification delivery are not affected. We will provide an update within the next 30 minutes.

We are investigating an incident where PagerDuty customers in all Service Regions are experiencing issues with Slack functionality, due to an ongoing Incident at Slack. The PagerDuty web application continues to be available. Impacted customers may see issues with Slack workflows /...

We are continuing to monitor an incident where PagerDuty customers in all Service Regions are experiencing issues with Slack functionality, due to an ongoing Incident at Slack. The PagerDuty web application continues to be available. Impacted customers may see issues with Slack...

We are continuing to monitor an incident where PagerDuty customers in all Service Regions are experiencing issues with Slack functionality, due to an ongoing Incident at Slack. We are seeing improvements in Slack notification delivery, and will continue to monitor for further issues. The...

We are continuing to monitor an incident where PagerDuty customers in all Service Regions are experiencing issues with Slack functionality, due to an ongoing Incident at Slack. Issues with Slack notification delivery and Slack Incident card updates should now be resolved. The PagerDuty...

We are continuing to monitor an incident where PagerDuty customers in all Service Regions are experiencing issues with Slack functionality, due to an ongoing Incident at Slack. Issues with Slack notification delivery and Slack Incident card updates should now be resolved. The PagerDuty...

We are continuing to monitor an incident where PagerDuty customers in all Service Regions are experiencing issues with Slack functionality, due to an ongoing Incident at Slack. Issues with Slack notification delivery and Slack Incident card updates should now be resolved. The PagerDuty web...

We are investigating an incident where PagerDuty customers in The EU Service Region are experiencing issues with accessing the Website, REST API and Events API. Impacted customers may see errors when trying to access the website and other PagerDuty functionality in the EU service region. Event...

We are continuing to investigate an incident where PagerDuty customers in the EU Service Region are experiencing issues with PagerDuty. Event ingestion and incident notification delivery are affected in the EU service region only. We will provide further updates within 20 minutes.

We are monitoring improvement in an incident with PagerDuty in the EU service region. We have deployed a fix, and we expect systems to continue to improve. We will provide an update within the next 15 minutes.

We are investigating an incident where AIOps and Event Intelligence PagerDuty customers in the US Service Region may be experiencing issues with incident correlation. Affected customers may not see intelligent change correlation, probable origin or suggested service dependencies being populated....

We are investigating an incident where AIOps and Event Intelligence PagerDuty customers in the US Service Region may be experiencing issues with incident correlation. Affected customers may not see intelligent change correlation or probable origins being populated on the incident details page....

We are continuing to investige an incident where AIOps and Event Intelligence PagerDuty customers in the US Service Region may be experiencing issues with incident correlation. Impacted customers may not see intelligent change correlation, probable origin or suggested service dependencies being...

We have identified, and are remediating, the cause of an incident where AIOps and Event Intelligence PagerDuty customers in the US Service Region may be experiencing issues with incident correlation. Impacted customers may not see intelligent change correlation, probable origin or suggested...

We have identified, and are continuing to remediate, the cause of an incident where AIOps and Event Intelligence PagerDuty customers in the US Service Region may be experiencing issues with incident correlation. Impacted customers may not see intelligent change correlation, probable origin or...

We are investigating an incident where Jeli customers in the US Service Region are experiencing issues with accessing Jeli opportunities. PagerDuty Event ingestion and incident notification delivery are not affected. We will provide further updates within 20 minutes.

We have identified an incident where some PagerDuty customers in both the US and EU service regions experienced issues with event processing between 9:01 UTC and 9:50 UTC. We are monitoring improvement with event processing and there is no ongoing impact to customers. We will provide an update...

We are investigating an incident where some PagerDuty customers in the US Service Region are experiencing issues with delayed event processing. Event ingestion and incident notification delivery are affected. We will provide further updates within 20 minutes.

We have taken corrective action and are seeing signs of improvement for an issue that caused delayed event processing. We have deployed a fix, and we expect systems to continue to improve. Event ingestion and incident notification delivery are affected for the subset of customers that were...

We are investigating an incident where some PagerDuty customers in the US Service Region are experiencing latency issues in both web and mobile applications. Event ingestion and incident notification delivery are not affected. We will provide further updates within 20 minutes.

We are continuing to investigate an incident where where some PagerDuty customers in the US Service Region are experiencing latency issues in both web and mobile applications. Event ingestion and incident notification delivery are not affected. We will provide further updates within 20 minutes.</...

We are monitoring an incident where all PagerDuty customers in all Service Regions are experiencing issues with Scribe Agent unable to join any calls. Impacted customers may see an error that Scribe Agent could not join the call. Event ingestion and incident notification delivery are not affected....

We are investigating an incident where PagerDuty customers in the US and EU Service Regions are experiencing issues with incident update notifications in Microsoft Teams. EIncident notification delivery is only affected for users using Microsoft Teams users. Microsoft Team users can still receive...

We are continuing to monitor an incident where PagerDuty customers in all Service Regions are experiencing issues with incident update notifications in Microsoft Teams. Incident notification delivery is only affected for users using Microsoft Teams. Microsoft Team users can still receive mobile...

We are continuing to monitor an incident where PagerDuty customers in all Service Regions are experiencing issues with webhook delivery to the Microsoft Teams integration. Incident notification delivery is only affected for Microsoft Teams users. Microsoft Team users can still receive mobile and...

We are investigating an issue within PagerDuty impacting call/voice notifications in the US Service region. All core PagerDuty functionality, including API-based event ingestion, event orchestration, incident creation, email notifications and Push/SMS notifications, remain fully operational. We...

We are continuing to investigate an issue within PagerDuty impacting call/voice notifications in the US Service region; this issue impacts a small number of PagerDuty customers. All core PagerDuty functionality, including API-based event ingestion, event orchestration, incident creation, email...

We are investigating an incident where some PagerDuty customers across all service regions are experiencing issues receiving notifications about schedule changes. Impacted customers may not receive notifications when they are mentioned in a schedule change. We will provide further updates within...

We are continuing to investigate an incident where some PagerDuty customers across all service regions are experiencing issues receiving notifications about schedule changes. Impacted customers may not receive notifications when they are mentioned in a schedule change. We will provide further...

We are investigating an incident where a small number of PagerDuty customers in the US Service Region are experiencing issues with a delay in email event processing for email integrations on Event Orchestration and Services. Impacted customers may see a delay or absence of email events triggering...

We are continuing to investigate an incident where a small number of PagerDuty customers in The US Service Region are experiencing issues with lagging processing of email events on Event Orchestrations and Services. Impacted customers may see a delay or absence of email events triggering...

We are investigating an incident where a small number of PagerDuty customers in the US Service Region are experiencing issues with a delay in email event processing for email integrations on Event Orchestration and Services. Impacted customers may see a delay or absence of email events triggering...

We are investigating an incident where a small number of PagerDuty customers in the US Service Region are experiencing issues with a delay in email event processing for email integrations on Event Orchestration and Services. Impacted customers may see a delay or absence of email events triggering...

We are investigating an incident where a small number of PagerDuty customers in the US Service Region are experiencing issues with a delay in email event processing for email integrations on Event Orchestration and Services. Impacted customers may see a delay or absence of email events triggering...

We are monitoring improvement in an incident with email event processing on Event Orchestrations and Services for a small number of customers in The US Service Region. We have deployed a fix, and we expect systems to continue to improve.

We are investigating an incident where some PagerDuty customers in both service regions are experiencing issues with creating/editing teams or deleting users. Impacted customers may see be unable to create or edit teams, or delete users through the PagerDuty Web UI. Our events and notifications...

We are investigating an incident where all PagerDuty customers in the US Service Region are experiencing issues with delays in Incident Workflows. Impacted customers may have begun experiencing delays about 90 minutes ago. We are monitoring improvement, and we expect systems to continue to...

We are continuing to monitor improvement in an incident with delays in Incident Workflows. We expect systems to continue to improve. We will provide an update within the next 15 minutes.

We are continuing to monitor remediation of an incident with delays in Incident Workflows. Known customer impact has been resolved. We will provide an update within the next 15 minutes.

We are continuing to monitor remediation of an incident with delays in Incident Workflows. Known customer impact has been resolved. We will provide an update within the next 15 minutes.

We're currently investigating an error in the EU Service Region, where some customers may experience 500 errors accessing PagerDuty.

We are currently observing a higher rate of voice and SMS notification delivery failures affecting users on certain mobile carrier networks within the United States . This disruption appears to be isolated to carrier systems and does not impact our...

Ongoing Monitoring: SMS and Voice Notification Delays on U.S. Carrier Networks We are aware of delivery delays affecting some SMS and voice notifications for users on certain mobile carrier networks in the United States. This is a carrier-level infrastructure issue outside of our control,...

Ongoing Monitoring: SMS and Voice Notification Delays on U.S. Carrier Networks We are seeing significant improvements, with reduced delivery delays that have been affecting some SMS and voice notifications for users on certain mobile carrier networks in the United States. This is...

We are investigating an incident where some PagerDuty customers in the US service region are experiencing a delay with notifications posting to Slack. We will provide further updates within 15 minutes.

We are continuing to investigate an incident where some PagerDuty customers in the US service region are experiencing a delay with notifications posting to Slack. We will provide further updates within 30 minutes.

We are continuing to investigate an incident where some PagerDuty customers in the US service region are experiencing a delay with notifications posting to Slack. We will provide further updates within 30 minutes.

We are continuing to investigate an incident where some PagerDuty customers in the US service region are experiencing a delay with notifications posting to Slack. We will provide further updates within 30 minutes.

We are investigating an incident where some PagerDuty customers in the US and EU Service Regions are experiencing issues with the mobile application. Impacted customers may see error messages in the mobile application. Notifications are not affected. We will provide further updates within 20...

We are continuing to investigate an incident where some PagerDuty customers in the US and EU Service Regions are experiencing issues with the mobile application. Impacted customers may see error messages in the mobile application. Notifications are not affected. We will provide further updates...

We are monitoring an improvement in an incident where some PagerDuty customers in the US and EU Service Regions are experiencing issues with the mobile application. Impacted customers may see error messages in the mobile application. Notifications are not affected. We will provide further updates...

We are investigating an incident where some PagerDuty customers in the US region are experiencing issues with delays to Incident Workflow Actions that use JavaScript steps. All other incident response functionality and notifications remain unaffected. We will provide further updates within 20...

We are continuing to investigate an incident where some PagerDuty customers in the US are experiencing issues with delays to Incident Workflow Actions that use JavaScript steps. All other incident response functionality and notifications remain unaffected. We will provide further updates within...

We are continuing to investigate an incident where some PagerDuty customers in the US are experiencing issues with delays to Incident Workflow Actions that use JavaScript steps. All other incident response functionality and notifications remain unaffected. We will provide further updates within...

We are continuing to investigate an incident where some PagerDuty customers in the US are experiencing issues with delays to Incident Workflow Actions that use JavaScript steps. All other incident response functionality and notifications remain unaffected. We will provide further updates within...

We are continuing to investigate an incident where some PagerDuty customers in the US are experiencing issues with delays to Incident Workflow Actions that use JavaScript steps. All other incident response functionality and notifications remain unaffected. We will provide further updates within...

We have applied a fix and are seeing recovery in an incident where some PagerDuty customers in the US are experiencing issues with delays to Incident Workflow Actions that use JavaScript steps. All other incident response functionality and notifications remain unaffected. We will provide further...