Resolved after 1 hour 3 minutes, affecting Events API (US) (Events API (US)) and Events API (EU) (Events API (EU)), on April 19, 2026.
An incident where we initially believed a small number of PagerDuty customers in both the US and EU Service Regions may have experienced issues with event processing turned out to be a false alarm. We have determined there was no customer impact, Event ingestion and incident notification...
Affected components
Update timeline
- identified Apr 19, 2026, 09:51 AM UTC
We are investigating an issue affecting event processing in PagerDuty. We will provide details and recommended actions within 15 minutes.
- investigating Apr 19, 2026, 10:32 AM UTC
We have identified an incident where some PagerDuty customers in both the US and EU service regions experienced issues with event processing between 9:01 UTC and 9:50 UTC. We are monitoring improvement with event processing and there is no ongoing impact to customers. We will provide an update...
- resolved Apr 19, 2026, 10:54 AM UTC
An incident where we initially believed a small number of PagerDuty customers in both the US and EU Service Regions may have experienced issues with event processing turned out to be a false alarm. We have determined there was no customer impact, Event ingestion and incident notification...
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