PagerDuty incident

Errors with incident-related API endpoints and Incident Details Page

Resolved on November 18, 2025, affecting Web Application (US) (Web Application (US)) and REST API (US) (REST API (US)).

resolved Nov 18, 2025, 05:01 PM UTC

We have identified and resolved an incident where some PagerDuty customers in the US service region received errors with incident-related API endpoints and on their Incident Details Page between 17:01 UTC and 17:27 UTC. The incident is now resolved, and there is no ongoing impact to customers....

Started
Nov 18, 2025, 05:01 PM UTC
Resolved
Nov 18, 2025, 05:01 PM UTC
Duration
–
Detected by Pingoru
Nov 18, 2025, 05:01 PM UTC

Affected components

Web Application (US) (Web Application (US))REST API (US) (REST API (US))

Update timeline

  1. resolved Nov 18, 2025, 05:01 PM UTC

    We have identified and resolved an incident where some PagerDuty customers in the US service region received errors with incident-related API endpoints and on their Incident Details Page between 17:01 UTC and 17:27 UTC. The incident is now resolved, and there is no ongoing impact to customers....

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