PagerDuty incident

Delays in Webhook processing

Minor Resolved View vendor source →

PagerDuty experienced a minor incident on November 12, 2025 affecting Webhooks (US) (Webhooks (US)), lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2025, 10:14 AM UTC
Resolved
Nov 12, 2025, 11:01 AM UTC
Duration
47m
Detected by Pingoru
Nov 12, 2025, 10:14 AM UTC

Affected components

Webhooks (US) (Webhooks (US))

Update timeline

  1. investigating Nov 12, 2025, 10:14 AM UTC

    We are investigating an incident where Some PagerDuty customers in The US Service Region are experiencing issues with webhooks. Impacted customers may see delays webhooks in being processed. We will provide further updates within 20 minutes.

  2. investigating Nov 12, 2025, 10:35 AM UTC

    We are continuing to investigate an incident where Some PagerDuty customers in The US Service Region are experiencing issues with webhooks. We will provide further updates within 20 minutes.

  3. resolved Nov 12, 2025, 11:01 AM UTC

    We have resolved an incident where PagerDuty customers in the US service region experienced issues with delayed Webhooks. The incident is now resolved and all new Webhook deliveries are being processed, while older Webhook processing is ongoing. Please reach out to <a href="mailto:support@...