Issue actioning incidents in bulk through the Incidents page

Update timeline

1. identified Nov 04, 2025, 01:21 PM UTC

   We are investigating a potential issue within PagerDuty. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.

2. investigating Nov 04, 2025, 01:38 PM UTC

   We are investigating an incident where PagerDuty customers in All Service Regions may be unable to perform actions on multiple incidents through the Incidents page in the PagerDuty Web UI. Impacted customers may not be able to Acknowledge, Merge, Re-assign, Resolve or Snooze incidents while...

3. investigating Nov 04, 2025, 01:57 PM UTC

   We are continuing to investigate an incident where PagerDuty customers in All Service Regions may be unable to perform actions on multiple incidents through the Incidents page in the PagerDuty Web UI. Impacted customers may not be able to Acknowledge, Merge, Re-assign, Resolve or Snooze incidents...

4. investigating Nov 04, 2025, 02:14 PM UTC

   We are continuing to investigate an incident where PagerDuty customers in All Service Regions may be unable to perform actions on multiple incidents through the Incidents page in the PagerDuty Web UI. Impacted customers may not be able to Acknowledge, Merge, Re-assign, Resolve or Snooze incidents...

5. investigating Nov 04, 2025, 02:32 PM UTC

   We are continuing to investigate an incident where PagerDuty customers in All Service Regions may be unable to perform actions on multiple incidents through the Incidents page in the PagerDuty Web UI. Impacted customers may not be able to Acknowledge, Merge, Re-assign, Resolve or Snooze incidents...

6. investigating Nov 04, 2025, 02:48 PM UTC

   We are monitoring an improvement to an incident where PagerDuty customers in All Service Regions were unable to perform actions on multiple incidents through the Incidents page in the PagerDuty Web UI. We are deploying a fix, and expect systems to continue to improve. We will provide an update...

7. resolved Nov 04, 2025, 03:08 PM UTC

   We have resolved an incident where PagerDuty customers in All Service Regions were unable to perform actions on multiple incidents through the Incidents page in the PagerDuty Web UI. There is no ongoing impact to customers. Please reach out to [email protected] if you have any concerns. <...