PagerDuty experienced a major incident on January 9, 2026 affecting Slack (US) (Slack (US)), lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 09, 2026, 08:59 AM UTC
We are investigating an incident where some PagerDuty customers in the US service region are experiencing a delay with notifications posting to Slack. We will provide further updates within 15 minutes.
- investigating Jan 09, 2026, 09:14 AM UTC
We are continuing to investigate an incident where some PagerDuty customers in the US service region are experiencing a delay with notifications posting to Slack. We will provide further updates within 30 minutes.
- investigating Jan 09, 2026, 09:42 AM UTC
We are continuing to investigate an incident where some PagerDuty customers in the US service region are experiencing a delay with notifications posting to Slack. We will provide further updates within 30 minutes.
- investigating Jan 09, 2026, 10:13 AM UTC
We are continuing to investigate an incident where some PagerDuty customers in the US service region are experiencing a delay with notifications posting to Slack. We will provide further updates within 30 minutes.
- resolved Jan 09, 2026, 10:39 AM UTC
We have resolved an incident where some PagerDuty customers in the US service region had been experiencing a delay with notifications posting to Slack. The incident is now resolved, and there is no ongoing impact to customers. Please reach out to <a href="mailto:support@pagerduty....