PagerDuty incident

Errors in Mobile Application

Resolved after 1 hour 7 minutes, affecting Mobile Application (US) (Mobile Application (US)) and Mobile Application (EU) (Mobile Application (EU)), on December 15, 2025.

resolved Dec 15, 2025, 10:25 PM UTC

We have resolved an incident where some PagerDuty customers in the US and EU Service Regions experienced issues with the mobile application. Impacted customers may have seen error messages in the mobile application. Notifications were not affected. The incident is now resolved, and there is no...

Started
Dec 15, 2025, 09:18 PM UTC
Resolved
Dec 15, 2025, 10:25 PM UTC
Duration
1h 7m
Detected by Pingoru
Dec 15, 2025, 09:18 PM UTC

Affected components

Mobile Application (US) (Mobile Application (US))Mobile Application (EU) (Mobile Application (EU))

Update timeline

  1. identified Dec 15, 2025, 09:18 PM UTC

    We are investigating a potential issue within PagerDuty. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.

  2. investigating Dec 15, 2025, 09:37 PM UTC

    We are investigating an incident where some PagerDuty customers in the US and EU Service Regions are experiencing issues with the mobile application. Impacted customers may see error messages in the mobile application. Notifications are not affected. We will provide further updates within 20...

  3. investigating Dec 15, 2025, 09:56 PM UTC

    We are continuing to investigate an incident where some PagerDuty customers in the US and EU Service Regions are experiencing issues with the mobile application. Impacted customers may see error messages in the mobile application. Notifications are not affected. We will provide further updates...

  4. investigating Dec 15, 2025, 10:21 PM UTC

    We are monitoring an improvement in an incident where some PagerDuty customers in the US and EU Service Regions are experiencing issues with the mobile application. Impacted customers may see error messages in the mobile application. Notifications are not affected. We will provide further updates...

  5. resolved Dec 15, 2025, 10:25 PM UTC

    We have resolved an incident where some PagerDuty customers in the US and EU Service Regions experienced issues with the mobile application. Impacted customers may have seen error messages in the mobile application. Notifications were not affected. The incident is now resolved, and there is no...

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