PagerDuty experienced a minor incident on December 15, 2025 affecting Mobile Application (US) (Mobile Application (US)) and Mobile Application (EU) (Mobile Application (EU)), lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 15, 2025, 09:18 PM UTC
We are investigating a potential issue within PagerDuty. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.
- investigating Dec 15, 2025, 09:37 PM UTC
We are investigating an incident where some PagerDuty customers in the US and EU Service Regions are experiencing issues with the mobile application. Impacted customers may see error messages in the mobile application. Notifications are not affected. We will provide further updates within 20...
- investigating Dec 15, 2025, 09:56 PM UTC
We are continuing to investigate an incident where some PagerDuty customers in the US and EU Service Regions are experiencing issues with the mobile application. Impacted customers may see error messages in the mobile application. Notifications are not affected. We will provide further updates...
- investigating Dec 15, 2025, 10:21 PM UTC
We are monitoring an improvement in an incident where some PagerDuty customers in the US and EU Service Regions are experiencing issues with the mobile application. Impacted customers may see error messages in the mobile application. Notifications are not affected. We will provide further updates...
- resolved Dec 15, 2025, 10:25 PM UTC
We have resolved an incident where some PagerDuty customers in the US and EU Service Regions experienced issues with the mobile application. Impacted customers may have seen error messages in the mobile application. Notifications were not affected. The incident is now resolved, and there is no...