PagerDuty experienced a minor incident on November 23, 2025 affecting Jeli (Jeli), lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 23, 2025, 10:02 PM UTC
We are investigating a potential issue within Jeli. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.
- investigating Nov 23, 2025, 10:17 PM UTC
We are investigating an incident where some Jeli customers in the US service region are experiencing issues with the Jeli product. Impacted customers may see issues when running /jeli Slack commands. All other PagerDuty functionality is working as expected. We will provide further updates within...
- investigating Nov 23, 2025, 10:38 PM UTC
We are continuing to investigate an incident where some Jeli customers are experiencing issues with Jeli Slack commands. All other PagerDuty functionality is working as expected. We will provide further updates within 20 minutes.
- investigating Nov 23, 2025, 10:58 PM UTC
We are continuing to investigate an incident where some Jeli customers are experiencing issues with Jeli Slack commands. All other PagerDuty functionality is working as expected. We will provide further updates within 20 minutes.
- resolved Nov 23, 2025, 11:19 PM UTC
We have resolved an incident where Jeli customers in the US service region experienced issues with Jeli slack commands. The incident is now resolved, and there is no ongoing impact to customers. Please reach out to [email protected] if you have any concerns.