PagerDuty incident

Latency Issues in Web and Mobile Applications

Resolved after 1 hour 2 minutes, affecting Mobile Application (US) (Mobile Application (US)) and Web Application (US) (Web Application (US)), on March 24, 2026.

resolved Mar 24, 2026, 11:34 PM UTC

We have resolved an incident where some PagerDuty customers in the US Service Region were experiencing latency issues in both web and mobile applications. Event ingestion and incident notification delivery were not affected.

Started
Mar 24, 2026, 10:31 PM UTC
Resolved
Mar 24, 2026, 11:34 PM UTC
Duration
1h 2m
Detected by Pingoru
Mar 24, 2026, 10:31 PM UTC

Affected components

Mobile Application (US) (Mobile Application (US))Web Application (US) (Web Application (US))

Update timeline

  1. identified Mar 24, 2026, 10:31 PM UTC

    We are investigating a potential issue within PagerDuty. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.

  2. investigating Mar 24, 2026, 10:47 PM UTC

    We are investigating an incident where some PagerDuty customers in the US Service Region are experiencing latency issues in both web and mobile applications. Event ingestion and incident notification delivery are not affected. We will provide further updates within 20 minutes.

  3. investigating Mar 24, 2026, 11:08 PM UTC

    We are continuing to investigate an incident where where some PagerDuty customers in the US Service Region are experiencing latency issues in both web and mobile applications. Event ingestion and incident notification delivery are not affected. We will provide further updates within 20 minutes.</...

  4. resolved Mar 24, 2026, 11:34 PM UTC

    We have resolved an incident where some PagerDuty customers in the US Service Region were experiencing latency issues in both web and mobile applications. Event ingestion and incident notification delivery were not affected.

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