PagerDuty incident
Issue with Webhook Delivery to Microsoft Teams
PagerDuty experienced a minor incident on March 24, 2026 affecting Microsoft Teams (US) (Microsoft Teams (US)) and Microsoft Teams (EU) (Microsoft Teams (EU)), lasting 2h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 24, 2026, 05:27 PM UTC
We are investigating a potential issue within PagerDuty. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.
- investigating Mar 24, 2026, 05:42 PM UTC
We are investigating an incident where PagerDuty customers in the US and EU Service Regions are experiencing issues with incident update notifications in Microsoft Teams. EIncident notification delivery is only affected for users using Microsoft Teams users. Microsoft Team users can still receive...
- investigating Mar 24, 2026, 05:57 PM UTC
We are continuing to monitor an incident where PagerDuty customers in all Service Regions are experiencing issues with incident update notifications in Microsoft Teams. Incident notification delivery is only affected for users using Microsoft Teams. Microsoft Team users can still receive mobile...
- investigating Mar 24, 2026, 06:54 PM UTC
We are continuing to monitor an incident where PagerDuty customers in all Service Regions are experiencing issues with webhook delivery to the Microsoft Teams integration. Incident notification delivery is only affected for Microsoft Teams users. Microsoft Team users can still receive mobile and...
- resolved Mar 24, 2026, 07:35 PM UTC
An incident where PagerDuty customers in all Service Regions were experiencing issues with webhook delivery to the Microsoft Teams integration has been resolved. Incident notification delivery was only affected for Microsoft Teams users. Microsoft Team users could still receive mobile and web...