Delays in Incident Workflow Actions that use JavaScript steps

Update timeline

1. investigating Dec 15, 2025, 06:34 PM UTC

   We are investigating an incident where some PagerDuty customers in the US region are experiencing issues with delays to Incident Workflow Actions that use JavaScript steps. All other incident response functionality and notifications remain unaffected. We will provide further updates within 20...

2. investigating Dec 15, 2025, 06:55 PM UTC

   We are continuing to investigate an incident where some PagerDuty customers in the US are experiencing issues with delays to Incident Workflow Actions that use JavaScript steps. All other incident response functionality and notifications remain unaffected. We will provide further updates within...

3. investigating Dec 15, 2025, 07:14 PM UTC

   We are continuing to investigate an incident where some PagerDuty customers in the US are experiencing issues with delays to Incident Workflow Actions that use JavaScript steps. All other incident response functionality and notifications remain unaffected. We will provide further updates within...

4. investigating Dec 15, 2025, 07:35 PM UTC

   We are continuing to investigate an incident where some PagerDuty customers in the US are experiencing issues with delays to Incident Workflow Actions that use JavaScript steps. All other incident response functionality and notifications remain unaffected. We will provide further updates within...

5. investigating Dec 15, 2025, 07:54 PM UTC

   We are continuing to investigate an incident where some PagerDuty customers in the US are experiencing issues with delays to Incident Workflow Actions that use JavaScript steps. All other incident response functionality and notifications remain unaffected. We will provide further updates within...

6. investigating Dec 15, 2025, 08:13 PM UTC

   We have applied a fix and are seeing recovery in an incident where some PagerDuty customers in the US are experiencing issues with delays to Incident Workflow Actions that use JavaScript steps. All other incident response functionality and notifications remain unaffected. We will provide further...

7. resolved Dec 15, 2025, 08:16 PM UTC

   We have resolved an incident where some PagerDuty customers in the US service region experienced issues with delays to Incident Workflow Actions that use JavaScript steps. All other incident response functionality and notifications were unaffected. The incident is now resolved, and there is no...