Delayed Event Processing

Update timeline

1. identified Mar 26, 2026, 10:49 PM UTC

   We are investigating a potential issue within PagerDuty. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.

2. investigating Mar 26, 2026, 10:57 PM UTC

   We are investigating an incident where some PagerDuty customers in the US Service Region are experiencing issues with delayed event processing. Event ingestion and incident notification delivery are affected. We will provide further updates within 20 minutes.

3. investigating Mar 26, 2026, 11:06 PM UTC

   We have taken corrective action and are seeing signs of improvement for an issue that caused delayed event processing. We have deployed a fix, and we expect systems to continue to improve. Event ingestion and incident notification delivery are affected for the subset of customers that were...

4. resolved Mar 26, 2026, 11:16 PM UTC

   We have resolved an incident where some PagerDuty customers in the US Service Region experienced issues with delayed event processing. All delayed events and notifications have been successfully processed for the subset of customers that were impacted. The incident is now resolved, and there is...