PagerDuty experienced a minor incident on November 11, 2025 affecting Webhooks (US) (Webhooks (US)), lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 11, 2025, 02:05 PM UTC
We are investigating a potential issue with our Slack integration experiencing delays. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.
- investigating Nov 11, 2025, 02:26 PM UTC
We are continuing to monitor improvement in an incident relating to delayed Webhooks in the US service region. We have mitigated the issue, and we expect systems to continue to improve. Customers may see a delay in older Webhook processing including Slack and Teams chat updates as...
- resolved Nov 11, 2025, 02:38 PM UTC
We have resolved an incident where PagerDuty customers in the US service region experienced issues with delayed Webhooks. The incident is now resolved and all new Webhook deliveries are being processed, older Webhook processing is ongoing including Slack and Microsoft Teams chat...