PagerDuty incident

Delay in Webhooks

Resolved after 33 minutes, affecting Webhooks (US) (Webhooks (US)), on November 11, 2025.

resolved Nov 11, 2025, 02:38 PM UTC

We have resolved an incident where PagerDuty customers in the US service region experienced issues with delayed Webhooks. The incident is now resolved and all new Webhook deliveries are being processed, older Webhook processing is ongoing including Slack and Microsoft Teams chat...

Started
Nov 11, 2025, 02:05 PM UTC
Resolved
Nov 11, 2025, 02:38 PM UTC
Duration
33m
Detected by Pingoru
Nov 11, 2025, 02:05 PM UTC

Affected components

Webhooks (US) (Webhooks (US))

Update timeline

  1. identified Nov 11, 2025, 02:05 PM UTC

    We are investigating a potential issue with our Slack integration experiencing delays. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.

  2. investigating Nov 11, 2025, 02:26 PM UTC

    We are continuing to monitor improvement in an incident relating to delayed Webhooks in the US service region. We have mitigated the issue, and we expect systems to continue to improve. Customers may see a delay in older Webhook processing including Slack and Teams chat updates as...

  3. resolved Nov 11, 2025, 02:38 PM UTC

    We have resolved an incident where PagerDuty customers in the US service region experienced issues with delayed Webhooks. The incident is now resolved and all new Webhook deliveries are being processed, older Webhook processing is ongoing including Slack and Microsoft Teams chat...

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