PagerDuty incident

Scribe Agent Unable to Join Calls

Resolved after 48 minutes, affecting PagerDuty Advance (PagerDuty Advance), on March 24, 2026.

resolved Mar 24, 2026, 06:52 PM UTC

An incident where all PagerDuty customers in all Service Regions were experiencing issues with Scribe Agent unable to join any calls has been resolved. Impacted customers may have seen an error that Scribe Agent could not join the call. Event ingestion and incident notification delivery were not...

Started
Mar 24, 2026, 06:03 PM UTC
Resolved
Mar 24, 2026, 06:52 PM UTC
Duration
48m
Detected by Pingoru
Mar 24, 2026, 06:03 PM UTC

Affected components

PagerDuty Advance (PagerDuty Advance)

Update timeline

  1. identified Mar 24, 2026, 06:03 PM UTC

    We are investigating a potential issue within PagerDuty. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.

  2. investigating Mar 24, 2026, 06:07 PM UTC

    We are monitoring an incident where all PagerDuty customers in all Service Regions are experiencing issues with Scribe Agent unable to join any calls. Impacted customers may see an error that Scribe Agent could not join the call. Event ingestion and incident notification delivery are not affected....

  3. resolved Mar 24, 2026, 06:52 PM UTC

    An incident where all PagerDuty customers in all Service Regions were experiencing issues with Scribe Agent unable to join any calls has been resolved. Impacted customers may have seen an error that Scribe Agent could not join the call. Event ingestion and incident notification delivery were not...

Your product runs on more than PagerDuty

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →