PagerDuty incident

Scribe Agent Unable to Join Calls

Minor Resolved View vendor source →

PagerDuty experienced a minor incident on March 24, 2026 affecting PagerDuty Advance (PagerDuty Advance), lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2026, 06:03 PM UTC
Resolved
Mar 24, 2026, 06:52 PM UTC
Duration
48m
Detected by Pingoru
Mar 24, 2026, 06:03 PM UTC

Affected components

PagerDuty Advance (PagerDuty Advance)

Update timeline

  1. identified Mar 24, 2026, 06:03 PM UTC

    We are investigating a potential issue within PagerDuty. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.

  2. investigating Mar 24, 2026, 06:07 PM UTC

    We are monitoring an incident where all PagerDuty customers in all Service Regions are experiencing issues with Scribe Agent unable to join any calls. Impacted customers may see an error that Scribe Agent could not join the call. Event ingestion and incident notification delivery are not affected....

  3. resolved Mar 24, 2026, 06:52 PM UTC

    An incident where all PagerDuty customers in all Service Regions were experiencing issues with Scribe Agent unable to join any calls has been resolved. Impacted customers may have seen an error that Scribe Agent could not join the call. Event ingestion and incident notification delivery were not...