- Detected by Pingoru
- Aug 14, 2026, 05:25 PM UTC
- Resolved
- Aug 15, 2026, 07:46 PM UTC
- Duration
- 1d 2h
Affected: Cloud Agent (CA)
Timeline · 4 updates
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investigating Aug 14, 2026, 05:25 PM UTC
Qualys Cloud Operations is currently investigating issue on US Platform 3 where Cloud Agents are currently scanning and checking in but are not reporting current vulnerability results. Users will observe that their agents are still displaying historical data. Further updates will be shared as they become available. The ticket reference for this incident is IM-12820
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monitoring Aug 14, 2026, 11:25 PM UTC
A fix has been implemented and we are monitoring the results.
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monitoring Aug 15, 2026, 07:11 PM UTC
Mitigation steps have been completed, and service functionality has been restored. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
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resolved Aug 15, 2026, 07:46 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 11, 2026, 04:15 PM UTC
- Resolved
- Aug 12, 2026, 01:18 AM UTC
- Duration
- 9h 2m
Affected: Cloud Agent (CA)Policy Audit (PA)
Timeline · 5 updates
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investigating Aug 11, 2026, 04:15 PM UTC
Qualys Cloud Operations is currently investigating an issue on US Platform 1 that is causing the CA module to load with blank results along with the PA module to load with an error message. Further updates will be shared as they become available. The ticket reference for this incident is IM-12816.
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investigating Aug 11, 2026, 08:15 PM UTC
We are continuing to investigate this issue.
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identified Aug 11, 2026, 09:28 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Aug 11, 2026, 09:48 PM UTC
Mitigation steps have been completed, and service functionality has been restored. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
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resolved Aug 12, 2026, 01:18 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 11, 2026, 03:54 PM UTC
- Resolved
- Aug 14, 2026, 11:14 AM UTC
- Duration
- 2d 19h
Affected: Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Cloud Agent (CA)Total CloudVulnerability Management (VM)Unified Dashboard (UD)Qualys Flow (QFLOW)
Timeline · 8 updates
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investigating Aug 11, 2026, 03:54 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue on US Platform 3 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible within AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available. The ticket reference for this incident is IM-12795
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investigating Aug 11, 2026, 09:52 PM UTC
We are continuing to investigate the issue and are working to identify the underlying cause. We will provide additional updates as more information becomes available.
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investigating Aug 12, 2026, 01:41 PM UTC
Qualys Operations and Engineering teams continue working on the issue that is causing the indexing delay. We will provide additional updates as more information becomes available.
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investigating Aug 12, 2026, 05:22 PM UTC
We are continuing to investigate this issue.
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investigating Aug 12, 2026, 05:23 PM UTC
We are continuing to investigate this issue.
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identified Aug 12, 2026, 09:26 PM UTC
We have identified the underlying cause of the issue and are working to implement a mitigation. We will continue to provide updates on our progress.
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monitoring Aug 13, 2026, 03:19 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Aug 14, 2026, 11:14 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 07, 2026, 03:27 PM UTC
- Resolved
- Aug 11, 2026, 05:36 PM UTC
- Duration
- 4d 2h
Affected: Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Cloud Agent (CA)Vulnerability Management (VM)Unified Dashboard (UD)
Timeline · 5 updates
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investigating Aug 07, 2026, 03:28 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in AV, AI, New VM Dashboard, and CAUI module on Qualys US Platform 1. Some users may notice that VM and PC data is taking longer than expected to be visible within AV, AI New VM Dashboard, and Cloud Agent UI. Ticket reference for this activity is: IM-12813.
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identified Aug 07, 2026, 04:59 PM UTC
We have identified the underlying cause of the issue and are working to implement a mitigation. We will continue to provide updates on our progress.
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monitoring Aug 10, 2026, 08:07 AM UTC
A fix has been implemented and we are monitoring the results.
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monitoring Aug 10, 2026, 09:02 PM UTC
Mitigation steps have been completed, and service functionality has been restored. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
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resolved Aug 11, 2026, 05:36 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 07, 2026, 10:36 AM UTC
- Resolved
- Aug 12, 2026, 03:49 AM UTC
- Duration
- 4d 17h
Affected: Vulnerability Management (VM)
Timeline · 5 updates
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investigating Aug 07, 2026, 10:36 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing in the EU Platform 2. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI. Further updates will be shared as they become available. The ticket reference for this incident is IM-12811
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identified Aug 07, 2026, 11:47 AM UTC
The issue has been identified and a fix is being implemented.
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identified Aug 10, 2026, 09:09 PM UTC
We have identified the underlying cause of the issue and are working to implement a mitigation. We will continue to provide updates on our progress.
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monitoring Aug 11, 2026, 04:21 PM UTC
Mitigation steps have been completed, and service functionality has been restored. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
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resolved Aug 12, 2026, 03:49 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 06, 2026, 08:22 AM UTC
- Resolved
- Aug 11, 2026, 01:00 PM UTC
- Duration
- 5d 4h
Affected: Vulnerability Management (VM)
Timeline · 5 updates
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investigating Aug 06, 2026, 08:22 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing in the US Platform 1. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI. Further updates will be shared as they become available. The ticket reference for this incident is IM-12807
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identified Aug 06, 2026, 02:26 PM UTC
Qualys Cloud Platform Operations has identified the issue and is currently implementing a fix. This problem is delaying data processing. Users will notice that information takes longer than expected to become available in UI and via API. Further updates will be shared as they become available
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monitoring Aug 07, 2026, 08:27 AM UTC
A fix has been implemented and we are monitoring the results.
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monitoring Aug 10, 2026, 09:12 PM UTC
Mitigation steps have been completed, and service functionality has been restored. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
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resolved Aug 11, 2026, 01:00 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 06, 2026, 06:43 AM UTC
- Resolved
- Aug 06, 2026, 04:33 PM UTC
- Duration
- 9h 49m
Affected: Policy Audit (PA)Security Configuration Assessment (SCA)
Timeline · 4 updates
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investigating Aug 06, 2026, 06:43 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys Ind Platform 1 wherein post clicking on the Policy Audit (Policy Compliance) & SCA modules expect Dashboard, Posture, Audit Fix and Response getting routed to VMDR modules. Further updates will be shared as they become available.
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investigating Aug 06, 2026, 11:33 AM UTC
We are continuing to investigate this issue however below is the workaround that will unblock you till we have permanent fix. 1. Login on the UI 2. You will be either routed to VMDR or Policy Audit Module. 3. Click on the Scans or Policies tab under Menu. 4. Click on the Help option on Top Right Hand Side. 5. Click on Home Page. 6. Select either Compliance Policies or Report. 7. Log out the session and Re-Login
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monitoring Aug 06, 2026, 04:20 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Aug 06, 2026, 04:33 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 05, 2026, 08:18 AM UTC
- Resolved
- Aug 07, 2026, 05:10 PM UTC
- Duration
- 2d 8h
Affected: Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Cloud Agent (CA)Unified Dashboard (UD)
Timeline · 4 updates
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investigating Aug 05, 2026, 08:18 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys Ind Platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.
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identified Aug 05, 2026, 08:07 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Aug 05, 2026, 08:16 PM UTC
We have implemented a fix and are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
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resolved Aug 07, 2026, 05:10 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 04, 2026, 03:06 PM UTC
- Resolved
- Aug 12, 2026, 01:21 AM UTC
- Duration
- 7d 10h
Affected: Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Cloud Agent (CA)Vulnerability Management (VM)Unified Dashboard (UD)
Timeline · 7 updates
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investigating Aug 04, 2026, 03:06 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available. Dynamic tag evaluation may also be affected by this. Further updates will be shared as they become available.
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investigating Aug 05, 2026, 12:18 AM UTC
We are continuing to investigate this issue.
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monitoring Aug 05, 2026, 03:15 AM UTC
A fix has been implemented and we are monitoring the results.
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monitoring Aug 07, 2026, 05:14 PM UTC
Mitigation steps have been completed, and service functionality has been restored. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
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monitoring Aug 10, 2026, 08:53 PM UTC
We are continuing to monitor for any further issues.
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monitoring Aug 11, 2026, 10:03 PM UTC
We are continuing to monitor for any further issues.
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resolved Aug 12, 2026, 01:21 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 04, 2026, 04:32 AM UTC
- Resolved
- Aug 14, 2026, 01:26 PM UTC
- Duration
- 10d 8h
Affected: PCI Platform
Timeline · 7 updates
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investigating Aug 04, 2026, 04:32 AM UTC
Qualys Cloud Platform Operations is investigating an issue causing some of the PCI scans to end in "No Host Alive" status in PCI accounts. Further updates will be shared as they become available. The ticket reference for this activity is IM-12799.
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investigating Aug 05, 2026, 12:19 AM UTC
We are continuing to investigate this issue.
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investigating Aug 06, 2026, 11:40 PM UTC
We are continuing to investigate the issue and are working to identify the underlying cause. We will provide additional updates as more information becomes available.
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identified Aug 07, 2026, 04:58 PM UTC
We have identified the underlying cause of the issue and are working to implement a mitigation. We will continue to provide updates on our progress.
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identified Aug 10, 2026, 08:48 PM UTC
We are continuing to work on a fix for this issue.
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monitoring Aug 12, 2026, 06:11 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Aug 14, 2026, 01:26 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 31, 2026, 07:16 PM UTC
- Resolved
- Aug 01, 2026, 03:02 AM UTC
- Duration
- 7h 46m
Affected: Unified Dashboard (UD)Unified Dashboard (UD)
Timeline · 5 updates
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identified Jul 31, 2026, 07:16 PM UTC
Qualys Cloud Operations has observed an issue causing slowness with loading dashboards and data within our Unified Dashboard module. A fix has already been identified and is currently in progress of being implemented. Further updates will be shared as they become available. The ticket reference for this incident is IM-12794
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identified Jul 31, 2026, 07:57 PM UTC
We are continuing to work on a fix for this issue.
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identified Jul 31, 2026, 08:13 PM UTC
As a workaround, to bypass the page loading is to use this URL path (after .com): /fo/home/startGuide.php
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monitoring Jul 31, 2026, 11:15 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Aug 01, 2026, 03:02 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 30, 2026, 06:40 AM UTC
- Resolved
- Jul 30, 2026, 08:22 PM UTC
- Duration
- 13h 41m
Affected: PCI Platform
Timeline · 4 updates
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investigating Jul 30, 2026, 06:40 AM UTC
Qualys Cloud Platform Operations is investigating an issue causing PCI scans to end in failed status in PCI accounts. Further updates will be shared as they become available. The ticket reference for this activity is IM-12792.
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identified Jul 30, 2026, 05:35 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Jul 30, 2026, 06:56 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jul 30, 2026, 08:22 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 30, 2026, 03:05 AM UTC
- Resolved
- Aug 01, 2026, 12:13 AM UTC
- Duration
- 1d 21h
Affected: Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Cloud Agent (CA)Vulnerability Management (VM)Unified Dashboard (UD)
Timeline · 5 updates
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investigating Jul 30, 2026, 03:05 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in AV, AI, New VM Dashboard, and CAUI module on Qualys EU Platform 2. Some users may notice that VM and PC data is taking longer than expected to be visible within AV, AI New VM Dashboard, and Cloud Agent UI. Dynamic tag evaluation may also get impacted due to this. Further updates will be shared as they become available.
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identified Jul 30, 2026, 11:03 AM UTC
The issue has been identified and a fix is being implemented.
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identified Jul 30, 2026, 02:18 PM UTC
We are continuing to work on a fix for this issue.
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monitoring Jul 31, 2026, 11:33 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Aug 01, 2026, 12:13 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 29, 2026, 03:34 AM UTC
- Resolved
- Aug 04, 2026, 04:28 AM UTC
- Duration
- 6d
Affected: Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Cloud Agent (CA)Vulnerability Management (VM)Unified Dashboard (UD)
Timeline · 6 updates
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investigating Jul 29, 2026, 03:34 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in AV, AI, New VM Dashboard, and CAUI module on Qualys EU Platform 2. Some users may notice that VM and PC data is taking longer than expected to be visible within AV, AI New VM Dashboard, and Cloud Agent UI. Dynamic tag evaluation may also get impacted due to this. Further updates will be shared as they become available.
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identified Jul 29, 2026, 05:24 PM UTC
Qualys Cloud Platform Operations team has identified the issue and is working on a fix for it, which is causing an indexing delay on the Qualys EU Platform 2. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available.
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identified Jul 30, 2026, 02:52 PM UTC
We are continuing to work on a fix for this issue.
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monitoring Jul 31, 2026, 11:32 PM UTC
A fix has been implemented and we are monitoring the results.
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monitoring Aug 03, 2026, 08:43 PM UTC
We are continuing to monitor for any further issues.
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resolved Aug 04, 2026, 04:28 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 28, 2026, 04:02 AM UTC
- Resolved
- Jul 30, 2026, 12:45 PM UTC
- Duration
- 2d 8h
Affected: Policy Audit (PA)Policy Audit (PA)Policy Audit (PA)Policy Audit (PA)Policy Audit (PA)Vulnerability Management (VM)Policy Audit (PA)Vulnerability Management (VM)Vulnerability Management (VM)Policy Audit (PA)Policy Audit (PA)Policy Audit (PA)Policy Audit (PA)Policy Audit (PA)Policy Audit (PA)Policy Audit (PA)Policy Audit (PA)Vulnerability Management (VM)Vulnerability Management (VM)Vulnerability Management (VM)Vulnerability Management (VM)Vulnerability Management (VM)Vulnerability Management (VM)Vulnerability Management (VM)Vulnerability Management (VM)Vulnerability Management (VM)Vulnerability Management (VM)Vulnerability Management (VM)
Timeline · 8 updates
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investigating Jul 28, 2026, 04:02 AM UTC
Multiple Shared Cloud Platforms are currently experiencing an issue with VM/PC scan data processing. The Qualys Cloud Platform Operations team is actively investigating the issue; however, scan execution is functioning normally. Impacted Platform : AEPOD1, USPOD2, INPOD1, AUPOD1, UKPOD1, CAPOD1, and EUPOD1. Further updates will be shared as they become available. Incident Reference: IM-12786.
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investigating Jul 28, 2026, 04:20 AM UTC
We are continuing to investigate this issue.
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investigating Jul 28, 2026, 04:27 AM UTC
We are continuing to investigate this issue.
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identified Jul 28, 2026, 04:42 AM UTC
The issue has been identified and a fix is being implemented.
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identified Jul 28, 2026, 04:48 AM UTC
We are continuing to work on a fix for this issue.
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identified Jul 28, 2026, 05:08 AM UTC
We are continuing to work on a fix for this issue.
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monitoring Jul 28, 2026, 07:46 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jul 30, 2026, 12:45 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 27, 2026, 02:25 PM UTC
- Resolved
- Jul 28, 2026, 08:04 AM UTC
- Duration
- 17h 39m
Affected: PCI Platform
Timeline · 4 updates
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investigating Jul 27, 2026, 02:25 PM UTC
Multiple Shared Cloud Platform is currently experiencing an issue with new account creation in PCI. The Qualys Cloud Platform Operations team is actively investigating the issue however scans are functioning normally. Only the New Account Creation is affected. Impacted PODs EUPOD1 EUPOD2 EUPOD3 INDPOD1 USPOD1 USPOD2 USPOD3 USPOD4 AUPOD1 Further updates will be shared as they become available. Ticket reference for this incident: IM-12786.
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identified Jul 27, 2026, 04:06 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Jul 27, 2026, 11:14 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jul 28, 2026, 08:04 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 23, 2026, 01:40 PM UTC
- Resolved
- Jul 23, 2026, 02:17 PM UTC
- Duration
- 36m
Affected: Endpoint Detection and Response (EDR)
Timeline · 3 updates
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investigating Jul 23, 2026, 01:40 PM UTC
We are currently investigating an issue with the US03 platform in which the EDR UI is inaccessible. Our technical teams are actively working to identify the cause and restore access. Ticket reference for this activity: IM-12785
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monitoring Jul 23, 2026, 01:41 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jul 23, 2026, 02:17 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 23, 2026, 08:32 AM UTC
- Resolved
- Jul 23, 2026, 01:29 PM UTC
- Duration
- 4h 57m
Affected: Policy Audit (PA)
Timeline · 3 updates
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investigating Jul 23, 2026, 08:32 AM UTC
UK Platform 1 is currently experiencing an issue where PA UI is not loading properly. The Qualys Cloud Platform Operations team is actively investigating the issue. Further updates will be shared as they become available. The ticket reference for this incident is IM-12784.
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monitoring Jul 23, 2026, 09:26 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jul 23, 2026, 01:29 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 22, 2026, 12:41 PM UTC
- Resolved
- Jul 22, 2026, 04:54 PM UTC
- Duration
- 4h 13m
Affected: Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)AssetView (AV)AssetView (AV)AssetView (AV)CertView (CERT)CertView (CERT)CertView (CERT)CertView (CERT)Cloud Agent (CA)Cloud Agent (CA)Total CloudCloud Agent (CA)Total CloudTotal CloudCloud Agent (CA)Total CloudContainer Security (CS)Container Security (CS)Container Security (CS)Container Security (CS)Continuous Monitoring (CM)Continuous Monitoring (CM)Continuous Monitoring (CM)File Integrity Monitoring (FIM)Endpoint Detection and Response (EDR)Endpoint Detection and Response (EDR)Malware Detection (MD)Patch Management (PM)File Integrity Monitoring (FIM)Patch Management (PM)PCI Compliance (PCI)File Integrity Monitoring (FIM)PCI Compliance (PCI)Policy Audit (PA)Malware Detection (MD)Policy Audit (PA)Qualys Gateway Service (QGS)Malware Detection (MD)Out-of-Band Configuration Assessment (OCA)Qualys Gateway Service (QGS)Security Assessment Questionnaire (SAQ)Out-of-Band Configuration Assessment (OCA)Network Passive Sensor (PS)Security Assessment Questionnaire (SAQ)VMDR MobilePatch Management (PM)Network Passive Sensor (PS)Threat Protection (TP)Threat Protection (TP)PCI Compliance (PCI)Patch Management (PM)Vulnerability Management (VM)Vulnerability Management (VM)Policy Audit (PA)PCI Compliance (PCI)Web Application Scanning (WAS)Policy Audit (PA)Qualys Gateway Service (QGS)Web Application Scanning (WAS)Custom Assessment and Remediation (CAR)Qualys Gateway Service (QGS)SaaS Detection and Response (SDR)File Integrity Monitoring (FIM)Unified Dashboard (UD)Security Assessment Questionnaire (SAQ)SaaS Detection and Response (SDR)SaaS Detection and Response (SDR)Connector CentralizationSecurity Assessment Questionnaire (SAQ)Security Configuration Assessment (SCA)Network Passive Sensor (PS)Qualys Flow (QFLOW)Security Configuration Assessment (SCA)VMDR MobileSecurity Configuration Assessment (SCA)Network Passive Sensor (PS)Threat Protection (TP)VMDR MobileOut-of-Band Configuration Assessment (OCA)VMDR OTVulnerability Management (VM)Threat Protection (TP)VMDR MobileEndpoint Detection and Response (EDR)Vulnerability Management (VM)Unified Dashboard (UD)SaaS Detection and Response (SDR)Web Application Scanning (WAS)Endpoint Detection and Response (EDR)Out-of-Band Configuration Assessment (OCA)Web Application Scanning (WAS)Unified Dashboard (UD)Connector CentralizationTotalAppSec (TAS)Unified Dashboard (UD)Custom Assessment and Remediation (CAR)Custom Assessment and Remediation (CAR)Total AIConnector CentralizationConnector CentralizationQualys Flow (QFLOW)Security Configuration Assessment (SCA)Custom Assessment and Remediation (CAR)VMDR OTVMDR OTEnterprise TruRisk Management (ETM)Qualys Flow (QFLOW)Qualys Flow (QFLOW)Enterprise TruRisk Management (ETM)VMDR OTEnterprise TruRisk Management (ETM)Enterprise TruRisk Management (ETM)Total AITotal AI
Timeline · 3 updates
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investigating Jul 22, 2026, 12:41 PM UTC
Multiple Shared Cloud Platform is currently experiencing an issue with logins. The Qualys Cloud Platform Operations team is actively investigating the login issue. Scans and APIs are functioning normally. Only the UI Login is affected. Impacted PODs EUPOD1 EUPOD2 KSAPOD UKPOD1 Further updates will be shared as they become available. Ticket reference for this incident: IM-12783.
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monitoring Jul 22, 2026, 01:19 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jul 22, 2026, 04:54 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 22, 2026, 11:24 AM UTC
- Resolved
- Jul 23, 2026, 01:42 PM UTC
- Duration
- 1d 2h
Affected: Custom Assessment and Remediation (CAR)
Timeline · 3 updates
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investigating Jul 22, 2026, 11:24 AM UTC
EU Platform 2 is currently experiencing an issue where script execution details are not reflecting in CAR UI. The Qualys Cloud Platform Operations team is actively investigating the issue. Further updates will be shared as they become available. The ticket reference for this incident is IM-12782.
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monitoring Jul 22, 2026, 04:52 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jul 23, 2026, 01:42 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 22, 2026, 10:45 AM UTC
- Resolved
- Jul 22, 2026, 02:47 PM UTC
- Duration
- 4h 1m
Affected: Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Cloud Agent (CA)Policy Audit (PA)Vulnerability Management (VM)Web Application Scanning (WAS)Security Configuration Assessment (SCA)Unified Dashboard (UD)
Timeline · 3 updates
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investigating Jul 22, 2026, 10:45 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys UK Platform 1, where scan data processing has completely stopped. As a result, newly collected scan data is not being processed or reflected in the UI. Users may observe that information is not being updated across AssetView, VM Dashboard, Cloud Agent, CSAM/GAV, Policy Audit, Web Application Scanning, and Unified Dashboard. Our teams are actively working to restore scan data processing. Further updates will be provided as more information becomes available.
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monitoring Jul 22, 2026, 11:14 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jul 22, 2026, 02:47 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 21, 2026, 04:18 PM UTC
- Resolved
- Jul 27, 2026, 12:40 AM UTC
- Duration
- 5d 8h
Affected: Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Cloud Agent (CA)Vulnerability Management (VM)Unified Dashboard (UD)
Timeline · 5 updates
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investigating Jul 21, 2026, 04:18 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 that is causing a delay in processing the data to the UI. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available. The ticket reference for this incident is IM-12779.
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identified Jul 21, 2026, 08:33 PM UTC
Qualys Cloud Platform Operations has identified the issue and is currently implementing a fix. This problem is delaying data processing. Users will notice that information takes longer than expected to become available in UI and via API for AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available. The ticket reference for this incident is IM-12779.
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monitoring Jul 23, 2026, 11:49 PM UTC
A fix has been implemented and we are monitoring the results.
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monitoring Jul 24, 2026, 03:03 AM UTC
Qualys Cloud Platform Operations has implemented a fix and is currently monitoring the results. There is no longer a delay in VM Scan processing, and the current data is now available in the UI and API. However, there is still a lag in portal indexing. As a result, users may notice that information takes longer than expected to appear in the UI, including in AssetView, the VM Dashboard, Cloud Agent UI, CSAM/GAV, and the Unified Dashboard. Further updates will be provided as they become available. The reference ticket for this incident is IM-12779.
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resolved Jul 27, 2026, 12:40 AM UTC
This incident has been resolved.
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- Detected by Pingoru
- Jul 20, 2026, 09:09 AM UTC
- Resolved
- Jul 24, 2026, 01:20 AM UTC
- Duration
- 3d 16h
Affected: VMDR MobileVulnerability Management (VM)VMDR OT
Timeline · 5 updates
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investigating Jul 20, 2026, 09:09 AM UTC
Qualys VM Platform Operations has identified high lag on vm-scan-event which will impact VM, ML as-well Agent scan processing. We are observing the increase in unprocessed scan count and taking required actions. Further updates will be shared as they become available. Ticket reference for this activity is IM-12776.
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investigating Jul 21, 2026, 08:48 AM UTC
We are continuing to investigate this issue.
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identified Jul 21, 2026, 08:52 PM UTC
Qualys Cloud Platform Operations has currently identified an issue on the Qualys EU Platform 2, and a fix is being implemented. Users will notice that the latest information takes longer than expected to become available in UI for VM, VMDR Mobile, and VMDR OT modules.
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monitoring Jul 22, 2026, 02:43 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jul 24, 2026, 01:20 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 19, 2026, 09:31 AM UTC
- Resolved
- Jul 19, 2026, 02:38 PM UTC
- Duration
- 5h 7m
Affected: Vulnerability Management (VM)
Timeline · 1 update
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investigating Jul 19, 2026, 09:31 AM UTC
Qualys Cloud Operations team is currently investigating an issue since lag observed on VM scan events. Scans are getting finished but not processed and is having an impact only on VM. Further details will be provided as they become available. The ticket reference for this incident is IM-12775.
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- Detected by Pingoru
- Jul 19, 2026, 08:34 AM UTC
- Resolved
- Jul 21, 2026, 08:51 PM UTC
- Duration
- 2d 12h
Affected: Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)CertView (CERT)Cloud Agent (CA)Total CloudContainer Security (CS)Continuous Monitoring (CM)Endpoint Detection and Response (EDR)File Integrity Monitoring (FIM)Malware Detection (MD)Out-of-Band Configuration Assessment (OCA)Network Passive Sensor (PS)Patch Management (PM)PCI Compliance (PCI)Policy Audit (PA)Qualys Gateway Service (QGS)Security Assessment Questionnaire (SAQ)Security Configuration Assessment (SCA)VMDR MobileThreat Protection (TP)Vulnerability Management (VM)Web Application Scanning (WAS)SaaS Detection and Response (SDR)Custom Assessment and Remediation (CAR)Unified Dashboard (UD)Connector CentralizationQualys Flow (QFLOW)VMDR OTEnterprise TruRisk Management (ETM)TotalAI
Timeline · 6 updates
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investigating Jul 19, 2026, 08:34 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.
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identified Jul 20, 2026, 12:06 AM UTC
The issue has been identified and a fix is being implemented.
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investigating Jul 20, 2026, 10:56 PM UTC
We are currently investigating an issue affecting user logins on the US Platform 1. The Qualys Cloud Platform Operations team is actively working to identify the root cause and restore normal service as quickly as possible. Further updates will be provided as they become available. The ticket reference for this incident is IM-12775.
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investigating Jul 21, 2026, 02:15 AM UTC
We are continuing to investigate this issue.
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monitoring Jul 21, 2026, 02:15 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jul 21, 2026, 08:51 PM UTC
Qualys Cloud Platform Operations has implemented the fix and monitored the results. The UI and API are functioning as expected. The incident has been resolved.
Read the full incident report →
