Qualys incident

Multiple Shared Platforms: Qualys UI Login Impacted [IM-12783]

Major Resolved View vendor source →

Qualys experienced a major incident on July 22, 2026 affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and 1 more component, lasting 4h 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 12:41 PM UTC
Resolved
Jul 22, 2026, 04:54 PM UTC
Duration
4h 13m
Detected by Pingoru
Jul 22, 2026, 12:41 PM UTC

Affected components

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)AssetView (AV)AssetView (AV)AssetView (AV)CertView (CERT)CertView (CERT)

Update timeline

  1. investigating Jul 22, 2026, 12:41 PM UTC

    Multiple Shared Cloud Platform is currently experiencing an issue with logins. The Qualys Cloud Platform Operations team is actively investigating the login issue. Scans and APIs are functioning normally. Only the UI Login is affected. Impacted PODs EUPOD1 EUPOD2 KSAPOD UKPOD1 Further updates will be shared as they become available. Ticket reference for this incident: IM-12783.

  2. monitoring Jul 22, 2026, 01:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 22, 2026, 04:54 PM UTC

    This incident has been resolved.