Qualys incident

Multiple Shared Platforms: Qualys UI Login Impacted [IM-12783]

Resolved after 4 hours 13 minutes, affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and 1 more, on July 22, 2026.

monitoring Jul 22, 2026, 01:19 PM UTC

A fix has been implemented and we are monitoring the results.

Started: Jul 22, 2026, 12:41 PM UTC
Resolved: Jul 22, 2026, 04:54 PM UTC
Duration: 4h 13m
Detected by Pingoru: Jul 22, 2026, 12:41 PM UTC

Affected components

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)AssetView (AV)AssetView (AV)AssetView (AV)CertView (CERT)CertView (CERT)

Update timeline

investigating Jul 22, 2026, 12:41 PM UTC

Multiple Shared Cloud Platform is currently experiencing an issue with logins. The Qualys Cloud Platform Operations team is actively investigating the login issue. Scans and APIs are functioning normally. Only the UI Login is affected. Impacted PODs EUPOD1 EUPOD2 KSAPOD UKPOD1 Further updates will be shared as they become available. Ticket reference for this incident: IM-12783.
monitoring Jul 22, 2026, 01:19 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jul 22, 2026, 04:54 PM UTC

This incident has been resolved.

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