Qualys incident

US Platform 1: Lag observed on vm-scan-events (IM-12775)

Major Resolved View vendor source →

Qualys experienced a major incident on July 19, 2026 affecting Vulnerability Management (VM), lasting 5h 7m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2026, 09:31 AM UTC
Resolved
Jul 19, 2026, 02:38 PM UTC
Duration
5h 7m
Detected by Pingoru
Jul 19, 2026, 09:31 AM UTC

Affected components

Vulnerability Management (VM)

Update timeline

  1. investigating Jul 19, 2026, 09:31 AM UTC

    Qualys Cloud Operations team is currently investigating an issue since lag observed on VM scan events. Scans are getting finished but not processed and is having an impact only on VM. Further details will be provided as they become available. The ticket reference for this incident is IM-12775.