Is Qualys down?

Last checked 3m ago
Current status
Qualys has degraded performance

2 active incidents: US Platform 3: Delay in data processing to the UI and via…, EU Platform 2: Cloud Agent Linux 7.5.0 Release Notification…

Official status page: https://status.qualys.com · Polled every 5 minutes · 437 components tracked

Qualys is reporting degraded performance right now (last checked 3m ago). Services are up but slower or partially failing.

Real-time Qualys status, recent outages, and incident history — pulled directly from Qualys's official status page at https://status.qualys.com every 5 minutes. Pingoru tracks 437 Qualys services and has captured 250 incidents in the last 90 days (96.82% uptime). Get email, Slack, Discord, or webhook alerts the moment Qualys reports a new incident — free for 5 monitors, no credit card.

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Qualys uptime 96.82% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 2h 37m
    Started Sep 16, 2026, 08:24 PM UTC
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Cloud Agent (CA)Unified Dashboard (UD)
    Timeline · 1 update
    • investigating · Sep 16, 2026, 08:24 PM UTC

      Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 3 that is causing a delay in processing the data to the UI. Users will notice that information takes longer than expected to become available in UI and via API for AssetView, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available. The ticket reference for this incident is IM-12872.

    Latest: Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 3 that is causing a delay in processing the data to the UI. Users will notice that in…

Recent outages & incidents

Past 90 days
  1. Resolved 16m
    Started Sep 16, 2026, 07:39 AM UTC · Resolved Sep 16, 2026, 07:55 AM UTC
    Vulnerability Management (VM)Vulnerability Management (VM)
    Timeline · 3 updates
    • investigating · Sep 16, 2026, 07:39 AM UTC

      Incident Notification Qualys Cloud Platform Operations is actively investigating an issue causing login failures for users with MFA enabled. Impact: Users with MFA enabled may be unable to log in to the Qualys platform. Further updates will be provided as more information becomes available. Incident Reference: IM-12869Incident Notification Qualys Cloud Platform Operations is actively investigating an issue causing login failures for users with MFA enabled. Impact: Users with MFA enabled may be unable to log in to the Qualys AE platform. Further updates will be provided as more information becomes available. Incident Reference: IM-12869

    • investigating · Sep 16, 2026, 07:45 AM UTC

      We are continuing to investigate this issue.

    • resolved · Sep 16, 2026, 07:55 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 16h 18m
    Started Sep 16, 2026, 12:22 AM UTC · Resolved Sep 16, 2026, 04:40 PM UTC
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Cloud Agent (CA)CertView (CERT)Total CloudContainer Security (CS)Continuous Monitoring (CM)Endpoint Detection and Response (EDR)File Integrity Monitoring (FIM)Malware Detection (MD)
    Timeline · 4 updates
    • investigating · Sep 16, 2026, 12:22 AM UTC

      Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services. Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays. Further updates will be provided as additional information becomes available. The ticket reference for this incident is IM-12868.

    • identified · Sep 16, 2026, 02:04 AM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Sep 16, 2026, 01:52 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 16, 2026, 04:40 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 2d 5h
    Started Sep 14, 2026, 11:26 AM UTC · Resolved Sep 16, 2026, 04:40 PM UTC
    Patch Management (PM)Patch Management (PM)Patch Management (PM)Patch Management (PM)Patch Management (PM)Patch Management (PM)Patch Management (PM)Patch Management (PM)Patch Management (PM)Patch Management (PM)
    Timeline · 5 updates
    • investigating · Sep 14, 2026, 11:26 AM UTC

      Qualys Cloud Platform Operations is currently investigating an issue affecting Patch deployment for KB5123099 across multiple platforms. This issue is resulting in patch deployment failures with the error FileHashValidationFailed. The team is actively investigating the issue, and we will share further updates as more information becomes available. Ticket reference: IM-12864

    • investigating · Sep 14, 2026, 06:21 PM UTC

      We are continuing to investigate this issue.

    • identified · Sep 14, 2026, 09:31 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Sep 15, 2026, 08:06 PM UTC

      A fix has been implemented. Now that the correct hash has been validated, in order for this patch to install, users will need to redeploy the patch by performing one of the following: 1). Create new job with the patch included 2). Re-run of the previous job created 3). cloning the old job and execute If the Patch is cached, reset will be required as the cached patch will have the same download URL when the error was first observed and continue to fail install. Once the patch is redeployed, hash validation and patch install will be successful

    • resolved · Sep 16, 2026, 04:40 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 18h 52m
    Started Sep 09, 2026, 07:03 PM UTC · Resolved Sep 10, 2026, 01:56 PM UTC
    Container Security (CS)Container Security (CS)Container Security (CS)Container Security (CS)
    Timeline · 4 updates
    • investigating · Sep 09, 2026, 07:03 PM UTC

      Qualys Cloud Platform Operations is currently investigating an issue impacting users who are unable to access the Container Security (CS) module. Affected users may encounter an HTTP 500 Error when accessing the Container Security (CS) Module. Further updates will be shared as they become available. The ticket reference for this incident is IM-12857.

    • identified · Sep 09, 2026, 10:24 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Sep 10, 2026, 01:15 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 10, 2026, 01:56 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 1d 4h
    Started Sep 09, 2026, 10:55 AM UTC · Resolved Sep 10, 2026, 03:37 PM UTC
    Vulnerability Management (VM)Vulnerability Management (VM)Vulnerability Management (VM)Vulnerability Management (VM)
    Timeline · 3 updates
    • investigating · Sep 09, 2026, 10:55 AM UTC

      Qualys Cloud Platform Operations is currently investigating an issue impacting users who are unable to access the "Activity Logs" section under the Admin module. Affected users may encounter a "Whitelabel Error Page" when attempting to view the Activity Logs. Further updates will be shared as they become available. The ticket reference for this incident is IM-12852.

    • identified · Sep 09, 2026, 12:47 PM UTC

      The issue has been identified and our Engineering team is working on the fix.

    • resolved · Sep 10, 2026, 03:37 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Qualys outage history

8 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Qualys outage history →

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Outage history

Past 90 days · 13 incidents View full outage history →