Is Qualys down?

Last checked 8m ago
Current status
Qualys has degraded performance

4 active incidents: Multiple Shared Platforms : Patch Deployment Failures for K…, EU Platform 1: Patch Management 4.1.0.0 Release Notificatio… · +2 more

Official status page: https://status.qualys.com · Polled every 5 minutes · 437 components tracked

Qualys is reporting degraded performance right now (last checked 8m ago). Services are up but slower or partially failing.

Real-time Qualys status, recent outages, and incident history — pulled directly from Qualys's official status page at https://status.qualys.com every 5 minutes. Pingoru tracks 437 Qualys services and has captured 250 incidents in the last 90 days (96.82% uptime). Get email, Slack, Discord, or webhook alerts the moment Qualys reports a new incident — free for 5 monitors, no credit card.

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Qualys uptime 96.82% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 1d 9h
    Started Sep 14, 2026, 11:26 AM UTC
    Patch Management (PM)Patch Management (PM)Patch Management (PM)Patch Management (PM)Patch Management (PM)Patch Management (PM)Patch Management (PM)Patch Management (PM)Patch Management (PM)Patch Management (PM)
    Timeline · 4 updates
    • investigating · Sep 14, 2026, 11:26 AM UTC

      Qualys Cloud Platform Operations is currently investigating an issue affecting Patch deployment for KB5123099 across multiple platforms. This issue is resulting in patch deployment failures with the error FileHashValidationFailed. The team is actively investigating the issue, and we will share further updates as more information becomes available. Ticket reference: IM-12864

    • investigating · Sep 14, 2026, 06:21 PM UTC

      We are continuing to investigate this issue.

    • identified · Sep 14, 2026, 09:31 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Sep 15, 2026, 08:06 PM UTC

      A fix has been implemented. Now that the correct hash has been validated, in order for this patch to install, users will need to redeploy the patch by performing one of the following: 1). Create new job with the patch included 2). Re-run of the previous job created 3). cloning the old job and execute If the Patch is cached, reset will be required as the cached patch will have the same download URL when the error was first observed and continue to fail install. Once the patch is redeployed, hash validation and patch install will be successful

    Latest: A fix has been implemented. Now that the correct hash has been validated, in order for this patch to install, users will need to redeploy the patch by performing one of the followi…

Recent outages & incidents

Past 90 days
  1. Resolved 18h 52m
    Started Sep 09, 2026, 07:03 PM UTC · Resolved Sep 10, 2026, 01:56 PM UTC
    Container Security (CS)Container Security (CS)Container Security (CS)Container Security (CS)
    Timeline · 4 updates
    • investigating · Sep 09, 2026, 07:03 PM UTC

      Qualys Cloud Platform Operations is currently investigating an issue impacting users who are unable to access the Container Security (CS) module. Affected users may encounter an HTTP 500 Error when accessing the Container Security (CS) Module. Further updates will be shared as they become available. The ticket reference for this incident is IM-12857.

    • identified · Sep 09, 2026, 10:24 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Sep 10, 2026, 01:15 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 10, 2026, 01:56 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1d 4h
    Started Sep 09, 2026, 10:55 AM UTC · Resolved Sep 10, 2026, 03:37 PM UTC
    Vulnerability Management (VM)Vulnerability Management (VM)Vulnerability Management (VM)Vulnerability Management (VM)
    Timeline · 3 updates
    • investigating · Sep 09, 2026, 10:55 AM UTC

      Qualys Cloud Platform Operations is currently investigating an issue impacting users who are unable to access the "Activity Logs" section under the Admin module. Affected users may encounter a "Whitelabel Error Page" when attempting to view the Activity Logs. Further updates will be shared as they become available. The ticket reference for this incident is IM-12852.

    • identified · Sep 09, 2026, 12:47 PM UTC

      The issue has been identified and our Engineering team is working on the fix.

    • resolved · Sep 10, 2026, 03:37 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 3d 13h
    Started Sep 04, 2026, 03:41 PM UTC · Resolved Sep 08, 2026, 05:36 AM UTC
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Cloud Agent (CA)Vulnerability Management (VM)Unified Dashboard (UD)
    Timeline · 4 updates
    • investigating · Sep 04, 2026, 03:41 PM UTC

      Qualys Cloud Platform Operations is currently investigating an issue on US Platform 1 that is causing an indexing delay. Users will notice that information will take longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI, CSAM/GAV and Unified Dashboard, Customers may also see a drop in agent count. Further updates will be shared as they become available. The ticket reference for this incident is IM-12844

    • identified · Sep 04, 2026, 09:24 PM UTC

      We have identified the underlying cause of the issue and are working to implement a mitigation. We will continue to provide updates on our progress.

    • monitoring · Sep 07, 2026, 09:16 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 08, 2026, 05:36 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 6h 7m
    Started Sep 03, 2026, 04:07 PM UTC · Resolved Sep 03, 2026, 10:14 PM UTC
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Cloud Agent (CA)CertView (CERT)Container Security (CS)Continuous Monitoring (CM)File Integrity Monitoring (FIM)Malware Detection (MD)Out-of-Band Configuration Assessment (OCA)Qualys Gateway Service (QGS)
    Timeline · 5 updates
    • investigating · Sep 03, 2026, 04:07 PM UTC

      Qualys Cloud Operations is currently investigating an issue causing users to be redirected to login on IN Platform 1, this is observed in the UI and API for the following modules selected. Scans are not impacted at this time. Further updates will be shared as they become available. The ticket reference for this incident is IM-12843. Workaround: Successful login can be accessed by navigating to: https://qualysguard.qg1.apps.qualys.in/fo/tools/module_landing.php?module=prod_scans

    • identified · Sep 03, 2026, 05:27 PM UTC

      The issue has been identified and a fix is being implemented. Additional modules were found to be impacted and added as a result (PM, UD).

    • identified · Sep 03, 2026, 05:27 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Sep 03, 2026, 08:11 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 03, 2026, 10:14 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 1d 2h
    Started Sep 01, 2026, 02:13 PM UTC · Resolved Sep 02, 2026, 04:44 PM UTC
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Cloud Agent (CA)Vulnerability Management (VM)Unified Dashboard (UD)
    Timeline · 4 updates
    • investigating · Sep 01, 2026, 02:13 PM UTC

      Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in AV, AI, New VM Dashboard, and CAUI module on Qualys EU Platform 1. Some users may notice that VM and PC data are taking longer than expected to appear in AV, the AI New VM Dashboard, and the Cloud Agent UI.

    • identified · Sep 01, 2026, 04:44 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Sep 01, 2026, 10:39 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 02, 2026, 04:44 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Qualys outage history

10 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 15 incidents View full outage history →