Qualys incident

EU Platform 2 : Script execution details are not visible in CAR UI [IM-12782]

Minor Resolved View vendor source →

Qualys experienced a minor incident on July 22, 2026 affecting Custom Assessment and Remediation (CAR), lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 11:24 AM UTC
Resolved
Jul 23, 2026, 01:42 PM UTC
Duration
1d 2h
Detected by Pingoru
Jul 22, 2026, 11:24 AM UTC

Affected components

Custom Assessment and Remediation (CAR)

Update timeline

  1. investigating Jul 22, 2026, 11:24 AM UTC

    EU Platform 2 is currently experiencing an issue where script execution details are not reflecting in CAR UI. The Qualys Cloud Platform Operations team is actively investigating the issue. Further updates will be shared as they become available. The ticket reference for this incident is IM-12782.

  2. monitoring Jul 22, 2026, 04:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 23, 2026, 01:42 PM UTC

    This incident has been resolved.