Qualys incident

UK Platform 1 : PA UI not loading [IM-12784]

Minor Resolved View vendor source →

Qualys experienced a minor incident on July 23, 2026 affecting Policy Audit (PA), lasting 4h 57m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 08:32 AM UTC
Resolved
Jul 23, 2026, 01:29 PM UTC
Duration
4h 57m
Detected by Pingoru
Jul 23, 2026, 08:32 AM UTC

Affected components

Policy Audit (PA)

Update timeline

  1. investigating Jul 23, 2026, 08:32 AM UTC

    UK Platform 1 is currently experiencing an issue where PA UI is not loading properly. The Qualys Cloud Platform Operations team is actively investigating the issue. Further updates will be shared as they become available. The ticket reference for this incident is IM-12784.

  2. monitoring Jul 23, 2026, 09:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 23, 2026, 01:29 PM UTC

    This incident has been resolved.