PointClickCare Outage History

PointClickCare is up right now

There were 3 PointClickCare outages since April 29, 2026 totaling 1h 38m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.pointclickcare.com

Minor May 1, 2026

W29 Data Relay Service Disruption

Detected by Pingoru
May 01, 2026, 05:25 PM UTC
Resolved
May 01, 2026, 05:36 PM UTC
Duration
10m
Affected: Data RelayUser Account Provisioning (UAP) (WWW29)
Timeline · 1 update
  1. investigating May 01, 2026, 05:25 PM UTC

    PointClickCare is investigating an issue causing Data Relay service disruptions for all W29 customers . The disruption has caused a delay in scheduled data extracts since 11am ET. Our teams are working on resolution, and further updates will follow

Read the full incident report →

Minor May 1, 2026

W20 ENV Performance Degradation

Detected by Pingoru
May 01, 2026, 02:18 PM UTC
Resolved
May 01, 2026, 03:03 PM UTC
Duration
44m
Affected: Senior Care EHR ApplicationSecure Conversations (WWW20)
Timeline · 1 update
  1. investigating May 01, 2026, 02:18 PM UTC

    PointclickCare is investigating an issue where some customers are experiencing intermittent slowness. Updates to follow.

Read the full incident report →

Major April 29, 2026

EHR4PG Service Disruption

Detected by Pingoru
Apr 29, 2026, 02:51 PM UTC
Resolved
Apr 29, 2026, 03:35 PM UTC
Duration
43m
Affected: EHR for Practice GroupsEHR for Practice Groups (EHR for Practice Groups)
Timeline · 1 update
  1. investigating Apr 29, 2026, 02:51 PM UTC

    We are investigating an issue affecting our EHR4PG Progress Note Integration as of 7PM EST on 4/27, further updates to follow

Read the full incident report →

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