PointClickCare experienced a minor incident on October 9, 2026 affecting PAC Management IQ and PAC Management IQ (PAC Management - US), lasting 1h 45m. The incident has been resolved; the full update timeline is below.
Affected components
PAC Management IQPAC Management IQ (PAC Management - US)
Update timeline
- investigating Oct 09, 2026, 08:49 PM UTC
We have identified an issue causing some intermittent issues with patient information failing to load in the SNF stays tab. Updates to follow.